David Jones

Corporate head office, Headquarters
David Jones Australia corporate office headquarters

Web : https://www.davidjones.com/

Phone Number : 61385094000

Address :Building 1/572 Swan St, Richmond VIC 3121, Australia

Email : online@davidjones.com.au

Twitter ID : @DavidJonesStore

David Jones Australia
Average rating:  
 10 reviews
by Toni on David Jones Australia

This automated service is the worst I have ever come across. David Jones you should be ashamed. Get it right

by Helen Frazier on David Jones Australia

I gave the rating 5stars only because Sue in Chermside Brisbane was very helpful &attended to my needs. HOWEVER it took 2 attempts & 20 minutes to actually talk to Sue n Chermside. That virtual answering service is a joke .Real people please!

by Zena on David Jones Australia

Totally agree with the review below.

The waiting time to get put through can be up to 20 minutes, believe me I have actually been on the phone that long before giving up and hanging up.

The Virtual assistant Liz doesn't even recognise Sportscraft or Country Road.

No wonder DJ are struggling to keep customers

by Kenny on David Jones Australia

New robot assistant is closed never open ie 133357!! No more humans

by Vinotha on David Jones Australia

Your customer service is very poor. Unbelievable.

Sent me someone else's order. Created a cases and no one has contacted me regarding the dispute for close to two weeks.

by Deidree on David Jones Australia

David Jones your phone system is absolutely pathetic. I called the number online, hung on for 10 minutes, spoke to Liz, virtual person, then hung on whilst my call was being transferred, only to be cut off... 2nd time hung on for ages again, got through to guy on switchboard who put me through to woman’s shoes at Highpoint, hung on until line went dead because nobody answered. By this stage I got in car, drove to Highpoint whilst calling again.. Liz answered and transferred my call, whilst I hung on, by then I’m walking into David a Jones and go to customer service, still on phone on, fill out complaint form, still hanging on listening to music, went upstairs, found out they didn’t stock that boot, back downstairs to customer service, still hanging on, show customer service guy my phone time... he tried on his phone, same deal... he had spoken to someone above him who said they know but nobody can do anything until someone make a complaint on social media or public???? What the hell? Get your act together for god sake it’s totally disgraceful and how about getting a real person to put the calls through!!!! What a shame, another display of no customer service, and your partner American Express should drop you like a hot potatoe

NEVER AGAIN 🙄

by Ann Kelly on David Jones Australia

The virtual assistant Liz is rubbish.

by cassandra on David Jones Australia

David Jones telephone system is shameful... I googled DJs Chatswood Chase An automated person answering the phone using my name, i was shocked and did not like it at all. IT asked me which department then which brand then i was put through to cutomer sevice which i waited for at least 5 minutes and when she answered she asked me which store i would like to be connected to. Sooooo i google Chatwood chase, call the number and 10 minutes later i'm still not speaking to anyone close be able to help me with a product. DISGUSTING!!!!!

by cheryl kenworthy on David Jones Australia

David Jones telephone system is unbelievably bad impossible to get through to the department that your require assistance from I live in country Victoria so all my dealings with David Jones are only done via phone or online shopping. Your Company needs to get people to answer your phones promptly and direct the calls to the correct department.

by Tanya Sutton on David Jones Australia

Came here for an interview and got the job! Love the office! Its very modern

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David Jones Australia
Average rating:  
 10 reviews
by Toni on David Jones Australia

This automated service is the worst I have ever come across. David Jones you should be ashamed. Get it right

by Helen Frazier on David Jones Australia

I gave the rating 5stars only because Sue in Chermside Brisbane was very helpful &attended to my needs. HOWEVER it took 2 attempts & 20 minutes to actually talk to Sue n Chermside. That virtual answering service is a joke .Real people please!

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David Jones Headquarters Info

You can find the corporate head office address and headquarters in Richmond VIC 3121. Most of the operations handled from this David Jones Australia corporate headquarter.

  • Address: David Jones headquarters is completely transparent when it comes to contact information and location of the David Jones. You can address any letters to this corporate headquarters office to:

Building 1/572 Swan St, Richmond VIC 3121, Australia

  • Phone Number: Call +61 3 8509 4000 to reach someone at David Jones headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 9:00 am – 6:00 pm and Saturday to Sunday: 10:00 a.m. – 4:00 p.m. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email David Jones at online@davidjones.com.au that may help spread the word about your problem.
  • Website: You can use their website www.davidjones.com and contact any department for general help. there is no dedicated website for David Jones headquarters.

David Jones Headquarters Executive Team

Meet the team providing strong leadership to David Jones headquarters. Below are some executive team members name of David Jones corporate head office Australia.

  • Ian Moir : Chief Executive Officer
  • Ian Moir: Managing Director

David Jones corporate office addresses

Corporate addresses
David Jones (Australia)  Building 1/572 Swan St, Richmond VIC 3121, Australia

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