Ebay

Corporate head office, Headquarters
Ebay corporate office headquarters

Web : https://www.ebay.com.au/help/home

Phone Number : 1800322928

Address :10th floor, 45 Market Street, Sydney, NSW 2000

Email : service@ebay.com.au

Twitter ID : @askebay

Ebay Australia
Average rating:  
 13 reviews
by Thomas Weyrich on Ebay Australia

It’s hard to believe in this day and age that NSW fair trading cannot get eBay to comply with legislation. The seek and destroy attitude of fair trading on small business is a disgrace. eBay and PayPal collude together to withhold our money.

Well I’ve spoken with the police about missing 7k see what happens.

They offer no real reason as to there actions. Let’s see what happens.

by Anon on Ebay Australia

I've used eBay as a power seller for over 10 years because of the traffic it receives; good for buying and selling. Unfortunately, they intentionally overcharge their seller accounts and try every trick to rip you; not providing credit for returns, overcharging / overriding what are meant to be automatically calculated FV and ad fees, fees debited to your eBay account that should be credited such as returns and they debit nore than your account balance is owing. They appear to intentially cook seller metrics on seller performance so sellers pay additional 'below standard' fees then will not correct it. When your overcharged sometimes it's best to cop it on the chin or you risk further overcharging and them siding up against you with disputes or excess fees and because they're not regulated there is nothing you can do. eBay have no regulation or transparent complaints handling system nor do they appear to hold their staff accountable for inconsistent advice and going against online disclosed policies. They appear to make up their own rules as they go and reward dishonest sellers by allowing them to remain selling as they pay higher below standard fees. They single out individual sellers that do the right thing only because they're making sales and paying less fees. Avoid contacting their Austealian staff for support as they're not only incompetent they'll also flag, mark and or tag you for removing your listings then provide inconsistent reasons why your listing/s were removed when other sellers continue selling the same items. They appear to engage in criminal activity but worse of all because they're unregulated there's nothing you can do and, they know it. One-star

appears harsh but it's generous - minus 10 stars would be relevant and appropriate. Checkout their online forum too for seller comments consistent with seller dissatisfaction and account fee overcharging without resolution. If you need to contact them I recommend going through other eBay sites, not in Australia as the Australian team generally speaking give eBay global a bad name. That's the honest truth and you should know!

by Jake on Ebay Australia

Unimpressed with eBay Australia's team member standards: professionalism, integrity, honesty, knowledge, overcharging and competence.

by Aaron on Ebay Australia

Very disappointed in eBay Australia for all the well known reasons.

by Thomas Weyrich on Ebay Australia

i'm a 64 year old small business man and have been in small business all my life and have dealt with hundreds of companies over the journey. I HAVE NEVER DEALT WITH A MORE DISPICABLE COMPANY THAN EBAY/PAYPAL.

What they did to me is digraceful. I sold a motorcycle last week on ebay the buyer paid paypal and understandably wanted to pick it up, he lives in melb I'm just over the border in NSW. He was unable to pick it up due to the Chinese virus. He was to send a courier to pick it up. I said "fine, when paypal pay me". Paypal were under instructions from ebay not to release the funds, citing "less than 100 transactions". ebay insructed me to release the bike and then I would be paid on receipt of poositive feedback. They must be joking !!! I'm to release the goods without payment? What happens if the goods are damaged in transit by the courier. And, if this isn't bad enough, ebay and Paypal must be the most evasive companies ever ! How NSW Fair Trading can allow them to operate in Australia is beyond me. Where is the "Fair" in Fair Trading?

by Warren Interlandi on Ebay Australia

I have spoken with eBay customer service about an issue with holding onto my money for a long period of time to no avail, I was treated with no respect and the problem was not sorted out, basically they said like it or lump it, I will not be using there services anymore

by Ebay since 2008 on Ebay Australia

While I were in Sydney I went to 45 Market Street
To get some information,only to find a timber door with a big number 45 (next to the State theatre) but it was nailed shut.

by Wade on Ebay Australia

I am getting really sick and tired of ebay Store Owners who lie about shipping items and mark them as shipped days before they actually post the item. The last support request I raised I highlighted this and yet it continues. ebay its your platform so make sure your store owners comply.

by Matt on Ebay Australia

Pray you don't ever have a problem.
1 star because cannot do less

by p on Ebay Australia

the phone number is the standard ebay call center not monitored in australia

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Ebay Australia
Average rating:  
 13 reviews
by Thomas Weyrich on Ebay Australia

It’s hard to believe in this day and age that NSW fair trading cannot get eBay to comply with legislation. The seek and destroy attitude of fair trading on small business is a disgrace. eBay and PayPal collude together to withhold our money.

Well I’ve spoken with the police about missing 7k see what happens.

They offer no real reason as to there actions. Let’s see what happens.

by Anon on Ebay Australia

I've used eBay as a power seller for over 10 years because of the traffic it receives; good for buying and selling. Unfortunately, they intentionally overcharge their seller accounts and try every trick to rip you; not providing credit for returns, overcharging / overriding what are meant to be automatically calculated FV and ad fees, fees debited to your eBay account that should be credited such as returns and they debit nore than your account balance is owing. They appear to intentially cook seller metrics on seller performance so sellers pay additional 'below standard' fees then will not correct it. When your overcharged sometimes it's best to cop it on the chin or you risk further overcharging and them siding up against you with disputes or excess fees and because they're not regulated there is nothing you can do. eBay have no regulation or transparent complaints handling system nor do they appear to hold their staff accountable for inconsistent advice and going against online disclosed policies. They appear to make up their own rules as they go and reward dishonest sellers by allowing them to remain selling as they pay higher below standard fees. They single out individual sellers that do the right thing only because they're making sales and paying less fees. Avoid contacting their Austealian staff for support as they're not only incompetent they'll also flag, mark and or tag you for removing your listings then provide inconsistent reasons why your listing/s were removed when other sellers continue selling the same items. They appear to engage in criminal activity but worse of all because they're unregulated there's nothing you can do and, they know it. One-star

appears harsh but it's generous - minus 10 stars would be relevant and appropriate. Checkout their online forum too for seller comments consistent with seller dissatisfaction and account fee overcharging without resolution. If you need to contact them I recommend going through other eBay sites, not in Australia as the Australian team generally speaking give eBay global a bad name. That's the honest truth and you should know!

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Ebay Australia Headquarters Info

You can find the corporate office address and eBay Australia headquarters in 10th floor, 45 Market Street, Sydney, NSW-2000. Most of the operations handled from this eBay AU corporate headquarter.

  • Address: Ebay Australia headquarters is completely transparent when it comes to contact information and location of the Ebay headquarters. You can address any letters to this corporate headquarters office to:

10th floor, 45 Market Street, Sydney, NSW-2000.

eBay Global corporate headquarters : 2145 Hamilton Ave, San Jose, CA, U.S.A – 95125
For any general inquiries, please contact Ebay head office number : (408) 376-7400

  • Phone Number: Call 1800 322 928 to reach someone at Ebay Australia headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during 8:00 am to 10:00 pm, local time, 7 days a week.
  • Email: As an alternative, you can email Ebay at service@ebay.com.au that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Media Help department.
  • Website: You can use their website ebay.com.au/help/home and contact any department for general help. there is no dedicated website for Ebay headquarters.

Ebay Headquarters Executive Team

Ebay headquarters is run by an executive team. Below are some executive team members name of Ebay corporate office Australia.

  • Devin Wenig – President & CEO
  • Alessandro Coppo – SVP, General Manager, eBay Classifieds Group
  • Steve Fisher – SVP, Chief Technology Officer
  • Marie Oh Huber – SVP Legal Affairs, General Counsel & Secretary
  • Wendy Jones – SVP, Global Operations
  • Jay Lee – SVP, General Manager, Markets
  • Kris Miller – SVP, Chief Strategy Officer
  • Scott Schenkel – SVP, Chief Financial Officer

Ebay corporate office addresses

Corporate addresses
Ebay Airways (Australia)  10th floor, 45 Market Street, Sydney, NSW-2000, Australia
Ebay Global (USA)  2145 Hamilton Ave, San Jose, CA, U.S.A – 95125
Ebay Asia Pacific (Singapore)  Millenia Tower One, Temasek Blvd, Singapore 039192
Ebay U.K. South RichmondLondon

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Also Read : Jetstar Corporate office

Submit your review
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Ebay Australia
Average rating:  
 13 reviews
by Thomas Weyrich on Ebay Australia

It’s hard to believe in this day and age that NSW fair trading cannot get eBay to comply with legislation. The seek and destroy attitude of fair trading on small business is a disgrace. eBay and PayPal collude together to withhold our money.

Well I’ve spoken with the police about missing 7k see what happens.

They offer no real reason as to there actions. Let’s see what happens.

by Anon on Ebay Australia

I've used eBay as a power seller for over 10 years because of the traffic it receives; good for buying and selling. Unfortunately, they intentionally overcharge their seller accounts and try every trick to rip you; not providing credit for returns, overcharging / overriding what are meant to be automatically calculated FV and ad fees, fees debited to your eBay account that should be credited such as returns and they debit nore than your account balance is owing. They appear to intentially cook seller metrics on seller performance so sellers pay additional 'below standard' fees then will not correct it. When your overcharged sometimes it's best to cop it on the chin or you risk further overcharging and them siding up against you with disputes or excess fees and because they're not regulated there is nothing you can do. eBay have no regulation or transparent complaints handling system nor do they appear to hold their staff accountable for inconsistent advice and going against online disclosed policies. They appear to make up their own rules as they go and reward dishonest sellers by allowing them to remain selling as they pay higher below standard fees. They single out individual sellers that do the right thing only because they're making sales and paying less fees. Avoid contacting their Austealian staff for support as they're not only incompetent they'll also flag, mark and or tag you for removing your listings then provide inconsistent reasons why your listing/s were removed when other sellers continue selling the same items. They appear to engage in criminal activity but worse of all because they're unregulated there's nothing you can do and, they know it. One-star

appears harsh but it's generous - minus 10 stars would be relevant and appropriate. Checkout their online forum too for seller comments consistent with seller dissatisfaction and account fee overcharging without resolution. If you need to contact them I recommend going through other eBay sites, not in Australia as the Australian team generally speaking give eBay global a bad name. That's the honest truth and you should know!

by Jake on Ebay Australia

Unimpressed with eBay Australia's team member standards: professionalism, integrity, honesty, knowledge, overcharging and competence.

by Aaron on Ebay Australia

Very disappointed in eBay Australia for all the well known reasons.

by Thomas Weyrich on Ebay Australia

i'm a 64 year old small business man and have been in small business all my life and have dealt with hundreds of companies over the journey. I HAVE NEVER DEALT WITH A MORE DISPICABLE COMPANY THAN EBAY/PAYPAL.

What they did to me is digraceful. I sold a motorcycle last week on ebay the buyer paid paypal and understandably wanted to pick it up, he lives in melb I'm just over the border in NSW. He was unable to pick it up due to the Chinese virus. He was to send a courier to pick it up. I said "fine, when paypal pay me". Paypal were under instructions from ebay not to release the funds, citing "less than 100 transactions". ebay insructed me to release the bike and then I would be paid on receipt of poositive feedback. They must be joking !!! I'm to release the goods without payment? What happens if the goods are damaged in transit by the courier. And, if this isn't bad enough, ebay and Paypal must be the most evasive companies ever ! How NSW Fair Trading can allow them to operate in Australia is beyond me. Where is the "Fair" in Fair Trading?

by Warren Interlandi on Ebay Australia

I have spoken with eBay customer service about an issue with holding onto my money for a long period of time to no avail, I was treated with no respect and the problem was not sorted out, basically they said like it or lump it, I will not be using there services anymore

by Ebay since 2008 on Ebay Australia

While I were in Sydney I went to 45 Market Street
To get some information,only to find a timber door with a big number 45 (next to the State theatre) but it was nailed shut.

by Wade on Ebay Australia

I am getting really sick and tired of ebay Store Owners who lie about shipping items and mark them as shipped days before they actually post the item. The last support request I raised I highlighted this and yet it continues. ebay its your platform so make sure your store owners comply.

by Matt on Ebay Australia

Pray you don't ever have a problem.
1 star because cannot do less

by p on Ebay Australia

the phone number is the standard ebay call center not monitored in australia

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