Harvey Norman

Corporate head office, Headquarters
Harvey Norman Australia corporate office headquarters

Web : https://www.harveynorman.com.au/

Phone Number : 61292016111

Address :A1 Richmond Rd, Homebush West NSW 2140, Australia

Email : info@harveynorman.com.au

Twitter ID : @HarveyNormanAU

Harvey Norman Australia
Average rating:  
 12 reviews
by Arthur Fitipis on Harvey Norman Australia

I wish to express my disappointment that Harvey Norm is advertising and encouraging the community to disregard government health advice and be shopping in your stores. It is not essential travel as per Level 3 social isolation restrictions. I hope Mr Harvey and his employees are not victims of community spread of this pandemic. Close your stores and be a corporate leader.

by Arry on Harvey Norman Australia

Do not buy anything from them online, I paid for an order online 10 days ago, order still has not been shipped, all their staff have been ignoring me, cannot apply for a refund. Pathetic.

by Robert Hayden on Harvey Norman Australia

not even worth 1 star.

tried to purchase 3 laptops for staff via Harvey Norman online Thursday 16/4/20, they held the funds from my credit card, but then emailed to advise "we have decided to not accept your order". i tried contacting the store i was advised i would have picked the laptops up from and they said, sorry its and online order so please cal this number 0297636895. i ring the number and after trying 3 times pressing different buttons trying to talk to a human, all i get is "this number is no longer being answered, please go to our online site to send us an email. I have sent 2 emails, no answer, chatted to a "bot" that couldn't help but gave me the link to the online email site. I then find our credit card issuer this morning that Harvey Norman actually process the funds Saturday morning yet did not accept my order. This morning (Monday) i have contacted the store twice again they gave me the same number and they promised there is someone there to take my call. Have called the same number 0297636895 5 more times and still getting "this number is no longer being answered" even when I hit the button to speak to the fraud section, they hung up on me before even answering the call. I called store back and refused to be told to call the number again, so they too my mobile and name and said someone would call me back (still waiting). I have now tried to call Harvey Norman Corporate Office and was told they cannot help me as the Online Business is a separate franchise so I needed to deal with them. I explained they don't have a number they answer and they said yes its only online email contact, i told them I've tried that twice but no answer, was told sorry cannot help you, i wouldn't hang up so the person took my mobile and name and said they would get the online franchise to call me back, still waiting. They have taken $5097.00 from a credit card after not accepting my order and i have no way in contacting anyone as the store cannot help, corporate head office will not help and the online franchise doesn't answer the number provided anymore and won't respond to emails.

What am i supposed to do.

by Patricia Cincotta on Harvey Norman Australia

Great Service at Harvey Norman Campbelltown Will and Sam and Wade were great very helpful and gave great service we Recommend these Guys there the best and Thankyou 😊

by Patricia Cincotta on Harvey Norman Australia

Great Service at Harvey Norman Campbelltown Will and Sam and Wade are the best they looked after me and my Husband these Guys done a great job 😊

by Patricia Cincotta on Harvey Norman Australia

Great Service at Harvey Norman Campbelltown NSW. Will and Sam and Wade looked after us very well these are grest guys they were very helpful we would Recommend them Thankyou Guys 😊

by Paul on Harvey Norman Australia

Harvey Norman O'Connor WA

Dear Sacha

This week I had the pleasure of having the skills of one of your team members called Rachael assist me in solving an issue with my new Asus Vivo Book that I purchased from your store in March this year.



I would like to bring to your attention the way Rachael handled the technical issue I had. Rachael was polite, enthusiastic to help, offering her knowledge along and displayed a winning attitude a “never give up approach”. It was refreshing to gain such customer service. Rachael looked at all possibilities and stepped systematically through a series of steps to assist me over the phone. After trying various fixes she moved to the benches where the Asus laptops are and then look at the model to try to find another option. By looking for a solution externally rather than software based I thought was a smart idea. I am pleased to say that after all the steps Rachael solved the problem and advised me to try the function keys and that solved the issue.



I am grateful to have received exceptional customer service and appreciate the service given.

by Andrew Rankine on Harvey Norman Australia

My wife and I needed to purchase a new kettle and toaster from the Harvey Norman store at Erina, we stood around the sales area for over 20 minutes waiting for customer service, there were only 2 other customers in the store and all the staff employees were just standing around talking to each other. With no assistance we settled on the Breville Luxe toaster and kettle, helping ourselves to the stock, a female staff member then entered the store smelling of cigarette, we asked her for information in regards to the promotion attached to the Breville product, only to be told she was busy as she walked past. We purchased the products and asked the cashier about the promotion to which she had no knowledge about, she called for help across the store. A staff member came over, and after a short discussion, he explained nothing about the promotion and told us to go to the website for further information. The only winner out of this disgusting shopping experience was JB Hi-Fi because we decided to return later the same day to get a full refund and then went and purchased the same product from JB. Will we shop at Harvey Norman in the future, NO. Will, I recommend Harvey Norman to friends and family, NO

Andrew Rankine

by anne sedman on Harvey Norman Australia

Hello my name is as above. I would like to recommend Robert Crompton of the Port Home Zone in Port Macquarie NSW 2444 to be Salesman of the Year.



My reason for doing this is due to his outstanding Public relationship and his knowledge of the Products in the Store. I walked into the store November 2019 totally confused as to how to go about going to timber flooring. Robert spent at least 20 minutes explaining the total picture in simple language so when I left the store I was so confident that I could do this.

My flooring has been finished on the 6th February and I am totally satisfied with the result. Robert supported me throughout the whole Procedure so I therefore recommend him to anyone I meet. All the staff in this store have been more than helpful but Robert stands out for me as a very good employee representing Harvey Norman. Yours Sincerely Anne Sedman

by Jack Ramsey on Harvey Norman Australia

Harvey Norman can not even send out a computer with the correct adapter or honour their commitment to email me the download information for office product. I purchased this computer and purchased the office product on February 16 and here we are on March 2 and no sign of the adapter or office product. I have an email from Harvey Norman stating the information for the download would be sent seperate. Why would any sane person want to deal with this company.

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Harvey Norman Australia
Average rating:  
 12 reviews
by Arthur Fitipis on Harvey Norman Australia

I wish to express my disappointment that Harvey Norm is advertising and encouraging the community to disregard government health advice and be shopping in your stores. It is not essential travel as per Level 3 social isolation restrictions. I hope Mr Harvey and his employees are not victims of community spread of this pandemic. Close your stores and be a corporate leader.

by Arry on Harvey Norman Australia

Do not buy anything from them online, I paid for an order online 10 days ago, order still has not been shipped, all their staff have been ignoring me, cannot apply for a refund. Pathetic.

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Harvey Norman Headquarters Info

You can find the corporate head office address and headquarters in West NSW 2140. Most of the operations handled from this Harvey Norman Australia corporate headquarter.

  • Address: Harvey Norman headquarters is completely transparent when it comes to contact information and location of the Harvey Norman. You can address any letters to this corporate headquarters office to:

A1 Richmond Rd, Homebush West NSW 2140, Australia

  • Phone Number: Call +61 2 9201 6111 to reach someone at Harvey Norman headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 9:00 am – 5:30 pm. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email Harvey Norman at info@harveynorman.com.au that may help spread the word about your problem.
  • Website: You can use their website www.harveynorman.com.au and contact any department for general help. there is no dedicated website for Harvey Norman headquarters.

Harvey Norman Headquarters Executive Team

Meet the team providing strong leadership to Harvey Norman headquarters. Below are some executive team members name of Harvey Norman corporate head office Australia.

  • Gerald Harvey : Executive Chairman
  • Kay Lesley Harvey : Chief Executive Officer & Executive Director
  • John Evyn Slack-Smith : Chief Operating Officer & Executive Director
  • Chris Mentis : CFO, Secretary & Executive Director
  • Michael John Harvey : Non-Executive Director
  • David Matthew Ackery : Executive Director
  • Christopher Herbert Brown : Non-Executive Director
  • John Craven : Independent Non-Executive Director
  • Graham Charles Paton : Senior Independent Non-Executive Director
  • Kenneth William Gunderson-Briggs : Independent Non-Executive Director

Harvey Norman corporate office addresses

Corporate addresses
Harvey Norman (Australia)  A1 Richmond Rd, Homebush West NSW 2140, Australia

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