Kmart

Corporate head office, Headquarters
Kmart Australia corporate office headquarters

Web : https://www.kmart.com.au/

Phone Number : 611800124125

Address :Kmart, 690 Springvale Rd, Mulgrave VIC 3170, Australia

Email : customer.satisfaction@kmart.com.au

Twitter ID : @Kmart_Australia

Kmart Australia
Average rating:  
 9 reviews
by Leonie on Kmart Australia

Went to kmart horsham. No one to serve me. So I left my trolley full of item and left the shop. Purchased those items elsewhere. Won't be back in a hurry. Not good enough. I tried to submit this with no stars. That's they way I truely feel but it wouldn't let me so reluctantly gave it one star.

by Deveena on Kmart Australia

My email to Kmart- watch this space.



To whom this may concern,

I’d like to express my huge disappointment at the unprofessional manner of a Kmart employee at the service desk on Monday 11/05/2020 at approximately 1.25pm.

It is rather unfortunate I did not get the female attendant’s name.



* I arrived to the service desk to pick up my order.

* In the absence of an attendant, I walked around to the end of service desk to enquire if I could receive service when she was ready.

* The attendant was yelling instructions regarding using “the buzzer” from inside what I presumed to be a storeroom behind the counter.

* By this stage I’m left horrified at her unprofessional approach.

* She eventually came forward to serve.

* I reminded her that I was not aware of a buzzer which she rightly pointed out.

* I mentioned there was a lack of signage regarding position and use of the buzzer.

* Attendant immediately picked up a blue sign laying face down approximately 60cm away from the buzzer location.

* I attempted to bring this to her attention when she totally dismissed me and began to serve the next customer “ next please”, all the while left me standing horrified at attendant’s appalling customer service and a great lack of professional etiquette.

* A total lack of apology and disregard of an individual has far reaching consequences.



It was only MY SECOND VISIT TO A KMART STORE and this experience has left me NEVER in want of shopping at ANY Kmart store ever again.



QUESTION: DOES KMART TRAIN EMPLOYEES ON PEOPLE CULTURE AND

ETIQUETTE?



I would appreciate feedback about my unfortunate experience.

An apology from the attendant (not on behalf of the attendant) is the least Kmart could offer.



I look forward to your earliest respnse.

by Suzanne on Kmart Australia

I shop at KMART for both personal and business requirements. I find the staff all helpful, polite and supportive. The products are excellent. The prices are very good. It is always a pleasure to visit your stores. Congratulations to KMART and all their staff

by Sheila on Kmart Australia

When I last went to Kmart it was all self service .no personal service no choice.will not shopping there again

by Brittany on Kmart Australia

Over the last week since moving to Toowoomba QLD, I have shopped at Kmart every 2 or so days. Spending anywhere from $30-150 setting up my new room as I enjoy your products. Twice now I have been made to feel soo uncomfortable like I’m doing something wrong by spending money in your store. Today a young girl named Riley approached me as I was going through my shopping list checking off items. Asked how I was to which my reply was pleasant as you do. I was then horrified to see her looking and speaking about me to a centre security guard Which she had obviously called. Self serve checkouts are the only ones functioning any other day (and today). This employee with severe bad judgement wasting time had called me to her small checkout then ordered me to scan everything myself, which I would have done like any other time at the self serve checkout. I made a sincere comment about her misjudgement as I am

Absolutely horrified. Not once have I been that type of person and would never. I will be taking this further and hope she is let go due to her incapacity of good service and making a customer who has clearly paid for every item every visit feel like the money spent wasn’t worthy. Shocking just shocking !!!!







Employee name : Riley - Kmart Toowoomba Plaza QLD.



Brittany

0409542142

by Joffrey on Kmart Australia

A queue to purchase online? Never heard such rubbish before. Go broke then. There’s enough other outlets selling the same detritus as you do.

by mike on Kmart Australia

WEBSITE HAS GONE TO SHIT CANT EVEN USE THE WEBSITE I ENDED UP BUYING SOME STUFF FROM TARGET INSTEAD WHO KNOWS HOW TO USE A WEBSITE IN THE YEAR 2020

by Mojo on Kmart Australia

My local kmart at Caloundra is a disgrace. Often don't have what I went for. Today I went to buy one specific item. Checked website prior to going which said they had 2 in stock. Get there, cannot find item. Go to customer service, they say they will get someone to help me find it, Lady returns and says no one is going to help me find it, if its not where I looked then it is not there. Appalling customer service. Wasted over an hour looking and asking for assistance.

by Prabhjot Kaur on Kmart Australia

Who doesn't love Kmart? My place to go whenever I find myself at Chadstone. Helpful staff.

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Kmart Australia
Average rating:  
 9 reviews
by Leonie on Kmart Australia

Went to kmart horsham. No one to serve me. So I left my trolley full of item and left the shop. Purchased those items elsewhere. Won't be back in a hurry. Not good enough. I tried to submit this with no stars. That's they way I truely feel but it wouldn't let me so reluctantly gave it one star.

by Deveena on Kmart Australia

My email to Kmart- watch this space.



To whom this may concern,

I’d like to express my huge disappointment at the unprofessional manner of a Kmart employee at the service desk on Monday 11/05/2020 at approximately 1.25pm.

It is rather unfortunate I did not get the female attendant’s name.



* I arrived to the service desk to pick up my order.

* In the absence of an attendant, I walked around to the end of service desk to enquire if I could receive service when she was ready.

* The attendant was yelling instructions regarding using “the buzzer” from inside what I presumed to be a storeroom behind the counter.

* By this stage I’m left horrified at her unprofessional approach.

* She eventually came forward to serve.

* I reminded her that I was not aware of a buzzer which she rightly pointed out.

* I mentioned there was a lack of signage regarding position and use of the buzzer.

* Attendant immediately picked up a blue sign laying face down approximately 60cm away from the buzzer location.

* I attempted to bring this to her attention when she totally dismissed me and began to serve the next customer “ next please”, all the while left me standing horrified at attendant’s appalling customer service and a great lack of professional etiquette.

* A total lack of apology and disregard of an individual has far reaching consequences.



It was only MY SECOND VISIT TO A KMART STORE and this experience has left me NEVER in want of shopping at ANY Kmart store ever again.



QUESTION: DOES KMART TRAIN EMPLOYEES ON PEOPLE CULTURE AND

ETIQUETTE?



I would appreciate feedback about my unfortunate experience.

An apology from the attendant (not on behalf of the attendant) is the least Kmart could offer.



I look forward to your earliest respnse.

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Kmart Headquarters Info

You can find the corporate head office address and headquarters in Mulgrave VIC 3170. Most of the operations handled from this Kmart Australia corporate headquarter.

  • Address: Kmart headquarters is completely transparent when it comes to contact information and location of the Kmart. You can address any letters to this corporate headquarters office to:

Kmart, 690 Springvale Rd, Mulgrave VIC 3170, Australia

  • Phone Number: Call +61 1800 124 125 to reach someone at Kmart headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 7:00 am – 7:00 pm and Saturday – Sunday: Closed. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email Kmart at customer.satisfaction@kmart.com.au that may help spread the word about your problem.
  • Website: You can use their website www.kmart.com.au and contact any department for general help. there is no dedicated website for Kmart headquarters.

Kmart Headquarters Executive Team

Meet the team providing strong leadership to Kmart headquarters. Below are some executive team members name of Kmart corporate head office Australia.

  • Anthony Gianotti : Chief Financial Officer
  • Maya vanden Driesen : Group General Counsel
  • Michael Schneider : Managing Director
  • Ian Bailey : Managing Director, Kmart Group
  • Sarah Hunter : Managing Director
  • Aleksandra Spaseska : Executive General Manager
  • Jenny Bryant : Chief Human Resources Officer
  • Naomi Flutter : Executive General Manager, Corporate Affairs
  • Ed Bostock : Managing Director, Business Development

Kmart corporate office addresses

Corporate addresses
Kmart (Australia)  Kmart, 690 Springvale Rd, Mulgrave VIC 3170, Australia

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