Big W

Corporate head office, Headquarters
Big W Australia corporate office headquarters

Web : https://www.bigw.com.au/

Phone Number : 1300 244 999

Address :1 Woolworths Way, Bella Vista NSW 2153, Australia

Email : bigwcontactus@bigw.com.au

Twitter ID : @BIGW

Big W Australia
Average rating:  
 67 reviews
 by Frances

Wanting to know about home delivery in Victoria was on hold so long i had to hang up ,no wonder they are in trouble with sales..will not shop with them cause if something happens they will never pickuo

 by Well wisher.

Terrible service. Free delivery service is a flop as they will find any ways to deceived and trick you to pay.

 by ullas

I ordered a TV to my friend as a gift on 03/08/2020. Me and my friend been waiting and chasing this around one month. Today i got an email saying a refund has been processed. So i send an email to customer care to know what is going on.

This is what the reply i got from Big W customer care today (9/10/2020)

"Our sincerest apologies for the delay in responding to you and for the cancellation of your order.

Your order was cancelled because the TV we had for you was damaged by Toll.

We apologise for any inconvenience caused and for the fact that the TV was cancelled without your notice."

I hope Its all clear from this.

WORST SERVICE

 by Anonymous

I called for a refund where i got refunded a less amount feom what i paid but they hung up on me twice and i have been on the phone for 45 minutes trying to get through to someone after that absaloutly terrible service.

 by Helen

Very bad service, they don't answer yhe phone. No staff in store to help you and they are just chatting with each other. Pagewood store is not helpful at all. Was trying to find something and they are just lazy and transfer you to a number that doesn't answer. Kmart is the best and everyine goes there as staff are polite and extremely helpful. I have been on hold now with Big W Customer Service for 15mins and this is apauling service.

 by Alexander Hell

I was recommended to use BIG W and by items on line for a move to a new home which will be taking place tomorrow.



I made my purchase with you lot on Sunday 18th October. I was 100% guaranteed that the delivery would be at my front door by today 4th November, since having rang both BIG W and the courier service 4 times since the initial purchase



Because of the disorganisation that was taking place regarding my order, i was offer apologies along will a $20.00 on line gift credit. So today NO delivery & NO on line credit.

BIG W = BIG WASTE OF TIME

Fairdinkum, You lot could not organise a chook raffle! As long as I'm upright and have a pulse - i will NEVER use your so called services again!

disappointed and disgusted with Pathetic Customer Service - you lot need to be educated in follow ups as well as backing up what is promised



GIVE ME MY MONEY BACK - EOS

 by Helen

Appauling service. Go to Kmart, much better.

 by Helen

Appauling service. Go to Kmart, much better.

 by Rose

Big w Rockhampton

Brought an 70 inch tv brought it home and saw that tv was damaged went back straight away and was dealing with Graham who was an great help he said he will see if they have another 70 inch and told me he would call me in the afternoon true to his word he called me to inform me that they didn't have the 70 inch and that he spoke to the management and got me an 75 inch at the same price . Graham was truly a wonderful person to deal with. his customer service a great experience

 by risi

bigw woden canberra bulling staff in the apparel leanne arther and mari matsuda

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Big W Australia
Average rating:  
 67 reviews
 by Frances

Wanting to know about home delivery in Victoria was on hold so long i had to hang up ,no wonder they are in trouble with sales..will not shop with them cause if something happens they will never pickuo

 by Well wisher.

Terrible service. Free delivery service is a flop as they will find any ways to deceived and trick you to pay.

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Big W Headquarters Info

You can find the corporate head office address and headquarters in Bella Vista NSW 2153. Most of the operations handled from this Big W Australia corporate headquarter.

  • Address: Big W headquarters is completely transparent when it comes to contact information and location of the Big W. You can address any letters to this corporate headquarters office to:

1 Woolworths Way, Bella Vista NSW 2153, Australia

  • Phone Number: Call 1300 244 999 to reach someone at Big W headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 9:00 am – 6:00 pm and Saturday to Sunday: Closed. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email Big W at bigwcontactus@bigw.com.au that may help spread the word about your problem.
  • Website: You can use their website www.bigw.com.au and contact any department for general help. there is no dedicated website for Big W headquarters.

Big W Headquarters Executive Team

Meet the team providing strong leadership to Big W headquarters. Below are some executive team members name of Big W corporate head office Australia.

  • Steve Donohue : Managing Director of Endeavour Drinks
  • Natalie Davis : Managing Director of Woolworths
  • Guy Brent : Managing Director, Foodco and Metro
  • Amanda Bardwell : Managing Director of WooliesX

Big W corporate office addresses

Corporate addresses
Big W (Australia)  1 Woolworths Way, Bella Vista NSW 2153, Australia

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Also Read : Woolworths Headquarters Info