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I purchased three pairs of the Grace pants from Forever New on 21.02.2021 because of the advertised discount. The discount wasn't applied at checkout and when I contacted Forever New to follow up on this, I was told this is because the discount 'does not apply to full price items', despite clearly showing on the website that it does. I was also told that Forever New had already 'had a chat' to me about this. When I asked for evidence of the chat, I was told that that must have been someone else enquiring about the same thing and that there was confusion about this. But no confusion apparently about the discount - they are adamantly refusing to honour the advertised price. So disappointing from a brand I have previously enjoyed and shopped with for years.
Went to shop in the northland store today. Was asked why I wasn’t wearing my mask (medically exempt). Showed my proof of vaccination but I was told I had to show my medical exemption in order to be allowed in to shop in their store. Staff were extremely rude. Such discrimination. Appaling treatment of customers.
Forever New Headquarters Info
You can find the corporate head office address and headquarters in Burnley VIC 3121. Most of the operations handled from this Forever New Australia corporate headquarter.
- Address: Forever New headquarters is completely transparent when it comes to contact information and location of the Forever New. You can address any letters to this corporate headquarters office to:
level 4 building 8/576 Swan St, Burnley VIC 3121, Australia
- Phone Number: Call +61 3 9859 9111 to reach someone at Forever New headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 9:00 a.m.- 5:00 p.m. and Saturday to Sunday: Closed. We suspect the corporate head office is also open during these times.
- Email: As an alternative, you can email Forever New at info@forevernew.com.au that may help spread the word about your problem. You can also contact someone close to the corporate head office by emailing the Media Help department.
- Website: You can use their website www.forevernew.com.au and contact any department for general help. there is no dedicated website for Forever New headquarters.
Forever New Headquarters Executive Team
Meet the team providing strong leadership to Forever New headquarters. Below are some executive team members name of Forever New corporate office Australia.
- Mackenzie : Managing Director
- Diane Belan : General Manager, Marketing And Digital
- Louise Pearson : General Manager, Retail Operations
- Meet Angela Ryan : General Manager, IT
- Helen Eames : Chief Financial Officer
- Ged Steele : Chief Operating Officer
Forever New corporate office addresses
| Corporate addresses | |
| Forever New (Australia) | 501 Blackburn Rd, Mount Waverley VIC 3149, Australia |
Resource Links
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