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Same old story, took my Vacuum to GODFREYS Puncbowl on 8-09-20 to have the front cover changed and order a extendable handle.
waited 4 days for the store to send it to be quoted (We only send repairable on Friday). received a sms to call the store on 14-09-20 , the store personal informed me of the cost to which I have agreed to but couldn't tell me the time (asked me to call back on Friday 18-09-20 to check if the vacuum is fixed).
called back on 19-09-20 and was told that the vacuum will take up to 6 weeks!! to be fixed- just the front cover.
when I have asked on why I was not told about the time, He (store personal) has made the assumption that he had told me so (never mentioned before during our conversation on 14-09-20).
Very poor customer service!!
Don’t try getting your money back you have to jump through hoops
Godfreys Headquarters Info
You can find the corporate head office address and headquarters in Altona VIC 3018. Most of the operations handled from this Godfreys Australia corporate headquarter.
- Address: Godfreys headquarters is completely transparent when it comes to contact information and location of the Godfreys. You can address any letters to this corporate headquarters office to:
26-34 Aylesbury Dr, Altona VIC 3018, Australia
- Phone Number: Call +61 1800 815 270 to reach someone at Godfreys headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 8:00 am – 4:00 pm and Saturday to Sunday: Closed. We suspect the corporate head office is also open during these times.
- Email: As an alternative, you can email Godfreys at email@example.com that may help spread the word about your problem. You can also contact someone close to the corporate head office by emailing the Media Help department.
- Website: You can use their website www.godfreys.com.au and contact any department for general help. there is no dedicated website for Godfreys headquarters.
Godfreys Headquarters Executive Team
Meet the team providing strong leadership to Godfreys headquarters. Below are some executive team members name of Godfreys corporate office Australia.
- David J Lee : Chief Executive Officer & Company Secretary
Godfreys corporate office addresses
|Godfreys (Australia)||26-34 Aylesbury Dr, Altona VIC 3018, Australia|
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