Jetstar

Corporate head office, Headquarters
Jetstar corporate office headquarters

Web : https://www.jetstar.com/au/en/home

Phone Number : 131538

Address :PO Box 4713, Melbourne, VIC 3001, Australia.

Email : customer.care@jetstar.com

Twitter ID : @jetstarairways

Jetstar Australia
Average rating:  
 27 reviews
 by Rachel

shit service, cant get a hold of anyone at all. Travel alerts have no update at all despite stating otherwise. pathetic.

 by kourosh

My flight has been cancelled three times and I asked for my money back, but Jetstar not pay my money back because of the voucher.

pathetic customer service.

 by David

More negatives than positive! They continually cancel flights with no explanation. If they don't think there is enough passagers the flight will be cancelled & those booked & paid are left stranded. A vey poor service !

 by John

The "chat" people have advised that they would re-send an email regarding my flight credit twice and nothing has happened.

They then gave me a link and a " voucher number " which the system says is invalid.

I am getting a little frustrated.

 by Richard Barns

My partner and had a Jetstar voucher to visit our grownup children and grandchildren in Sydney . We couldn’t get any satisfaction with getting our voucher honoured . We have been locked down in Victoria for weeks and when the border with NSW was opened we tried to book for the trip but we tried for 4 days with the voucher . We are now with Virgin and are so annoyed that we couldn’t use the voucher . No more Jet Star from us .

 by Adriana

Poor service, I have canceled my flight using a voucher. They won’t return it. Scam why bother pitching insurance when they do commit to what they offer. My family misses out.

Never ever ever will I go with this company

 by Mark

Using our credit cards without informing us

 by Masayo

Jetstar is taking money from people without consent which would be said their Covid strategy. I would like to alart our community wider please. I was advised Jetstar processed auto-renewal membership and charged at $55. I have Never used the auto-renewal for years turning off this default settings when I signed up. I have screenshots to evident I turned off this function. I would like to aralt people who do not notice how Jetstar is collecting money from people please.

 by Harcourt

Appalling behaviour by Jetstar cabin crew. With a mask exemption, 2 passengers in allocated seats beside me REFUSED to be seated. Flight was de;layed by 20 mins for paperwork sign off and Passengers were pampered whilst I was left to be treated like a germ by rude and nasty cabin crew.. Cabin Crew refused to give me their names upon landing aswell. Email contact regarding this horrific situation are being IGNORED. I have video footage which I am ready to POST TO SOCIAL MEDIA. Why is there not a check box when booking allocated seats , "You may be seated beside an unmasked passengers" I am WAS a jetstar club memeber and will be taking this staright to the media for discrimination!

 by Aidan

Absolutely useless. Offered no support and suggested that my flight change would be $616 as opposed to the $244 if I booked a completely seperate flight. Super disappointed and will never fly with them again

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Jetstar Australia
Average rating:  
 27 reviews
 by Rachel

shit service, cant get a hold of anyone at all. Travel alerts have no update at all despite stating otherwise. pathetic.

 by kourosh

My flight has been cancelled three times and I asked for my money back, but Jetstar not pay my money back because of the voucher.

pathetic customer service.

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Jetstar Headquarters Info

You can find the corporate office address and Jetstar headquarters in Melbourne, VIC 3001, Australia. Most of the operations handled from this Jetstar corporate headquarter.

  • Address: Jetstar headquarters is completely transparent when it comes to contact information and location of the Jetstar headquarters. You can address any letters to this corporate headquarters office to:

PO Box 4713, Melbourne, VIC 3001, Australia.

  • Phone Number: Call 131 538 to reach someone at Jetstar headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during 24 hours a day, 7 days a week. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email Jetstar at customer.care@jetstar.com that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Media Help department.
  • Website: You can use their website www.jetstar.com/au/en and contact any department for general help. there is no dedicated website for Jetstar headquarters.

Jetstar Headquarters Executive Team

Jetstar headquarters is run by an executive team. Below are some executive team members name of Jetstar corporate office Australia.

  • Gareth Evans – Jetstar Group Chief Executive Officer
  • Dean Salter – Jetstar Australia & New Zealand Chief Operating Officer
  • Alan McIntyre – Executive Manager Network, Partnerships and Revenue Management, Jetstar Group
  • Catriona Larritt – Chief Customer Officer, Jetstar Group
  • Jill Henderson – Executive Manager People and Communications, Jetstar Group

Jetstar corporate office addresses

Corporate addresses
Jetstar Airways (Australia)  PO Box 4713, Melbourne, VIC 3001, Australia
Jetstar Asia (Singapore)  Singapore Changi Airport T1, PO Box 323, Singapore 918144
Jetstar Pacific (Vietnam)  112 Hong Ha, Ward 12, Tan Binh Dist. Ho Chi Minh City, Vietnam
Jetstar Japan  Narita International Airport Terminal3, Narita, Chiba, 282-0006, Japan

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