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NEVER BUY FROM KOGAN!! No Customer Service! Buyer beware! Once you purchase something from Kogan you can forget about hearing from them again. No contact phone numbers. Worst delivery ever! Ordered a washing machine. Advert stated delivery in 2 business days. Waited 5 days for 75kg machine to be dumped in middle of dining room with big mess of polystyrene all over floor. Paid for "Kogan First", Paid for Extra Warranty, Paid for Premium Delivery, Paid for Freight Protection. I was informed by transport company that the machine would be installed in place for me. The transit bolts were left on the machine. I weigh 55kgs. How am I supposed to move a 75kg washing machine in to the laundry. I now have a washing machine blocking the bathroom entrance in my dining room! How am I supposed to get in to the bathroom? Its Saturday afternoon so I guess I will get in to my bathroom on Monday when I can get someone to move the machine for me. No phone numbers to contact Kogan. Asked driver to put machine in laundry and was told: "We don't do that!" No response from delivery company! Will NEVER buy from Kogan again!
Does the machine work? How would I know, I don't have any taps in my dining room.
I doubt them at first ready everyone's negative feedback, but sorry to say guys they are excellent helpers and fast acting on client service request.
I made a purchase and my delivery was just far to late, I request a cancellation of my order stating my problem a hour after and BAM its sorted out .
Thank you Kogan
Kogan Headquarters Info
You can find the corporate head office address and headquarters in Melbourne, VIC 3205. Most of the operations handled from this Kogan Australia corporate headquarter.
- Address: Kogan headquarters is completely transparent when it comes to contact information and location of the Kogan. You can address any letters to this corporate headquarters office to:
139 Gladstone Street, South Melbourne, Melbourne, VIC 3205
- Phone Number: Call 1300 304 292 to reach someone at Kogan headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Sunday: 24 Hours. We suspect the corporate head office is also open during these times.
- Email: As an alternative, you can email Kogan at firstname.lastname@example.org that may help spread the word about your problem. You can also contact someone close to the corporate head office by emailing the Media Help department.
- Website: You can use their website https://www.kogan.com/au/ and contact any department for general help. there is no dedicated website for Kogan headquarters.
Kogan Headquarters Executive Team
Meet the team providing strong leadership to Kogan headquarters. Below are some executive team members name of Kogan corporate office Australia.
- Barry Diller : Chairman and Senior Executive
- Peter M. Kern : Vice Chairman
- Mark Okerstrom : President and Chief Executive Officer, Expedia Group, Inc.
- Alan Pickerill : Executive Vice President and Chief Financial Officer, Expedia Group, Inc.
- Robert Dzielak : Chief Legal Officer and Secretary, Expedia Group, Inc.
Kogan corporate office addresses
|Kogan (Australia)||139 Gladstone Street, South Melbourne, Melbourne, VIC 3205|
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