LG Australia Corporate Office Headquarters

Head Office Address : 2 Wonderland Dr,Eastern Creek NSW 2766, Australia

Phone Number : +61288054000

Email : info@lg.com

Web : https://www.lg.com/au

Twitter ID : @LG_Australia

LG Australia corporate office headquarters
LG Australia
Average rating:  
 16 reviews
 by Jade

Have a lg front loader washer that’s leaking water despite the water tap being turned off.

No customer service help

 by Hu

LG has NO concept of customer service.

The name of the department should be changed to Customer FRUSTRATION.

The offshore call center has protracted delays and poor English comprehension (unfortunately). Further they are unable to provide any satisfaction as to process, Extended holding and line drop outs characterize this adding significantly to the frustration. The LG web page suggests they are completely transparent. Not how I found it. Is the management at LG so incapable of providing customer service they need to hide from their customers?

 by GC

Terrible product, terrible after service, steer clear of LG.

 by Eileen

$5000 plus fridge. Not working and just 12 moths old. Called Customer Care. Yes, you got it. Overseas. Over an hour on the phone. Sent receipt as requested. Told me I would get a call before end of day yesterday. Now the end of the second day. Nothing. I have sent about 10 emails. One reply ignoring my request for a service call but thanking me for email. Never LG again. Trying to get hold of the CEO but guess what? You cannot speak to anyone in Australia. Just overseas. And they can’t help. Trying A Current Affair on TV now. They may get my fridge fixed.

 by Gerry Gee

The most pathetic customer service I've ever dealt with treated with contempt, will never buy from these clowns again, literally can't contact within Australia recorded message states leave a message, then says can't leave message to many messages on box...what a joke, NEVER AGAIN.

 by Gary Fitzhenry

I have in the past two years purchaser a big screen TV as well as a top load washing machine from Harvey Norman at Bundall on the Gold Coast

Both were covered by the standard warranty

The TV lasted just over 12 months and the picture tube had issues I had to replace the TV

The Washing machine also lasted just over 12 months and I have had to replace parts as it would not operate



As a coincidence both products just outside the warranty period. Does one have to purchase additional warranty to have any reliability

This is a disgrace and LG should be ashamed of its products

 by Philip Goater

Had to return to retailer a T.V. for manufacturing fault, call centre experience satisfactory, both overseas & customer service rep. in Sydney, thanks Lisa Robertson for your understanding & co- operation, however instead of offerong me a store credit from the retailer where purchased, I really wished you had been prepared to negotiate a price on the Nanocell 91, Ireally would have preferred to add some dollars to the $ 2995 I spent rather than spend that amount of money on a competitors brand of T.V. I was really disappointed not to be able to purchase the Nanocell 91, an unusual business model, I feel the Nanocell 91 is far superior to its competitors & would have been proud to own & recommend this product.

 by S Taylor

I'd give NO stars if that was possible

 by Danielle

LG washing machine,

It was repaired 3 times within 12 months and started leaking again. Then after 4 weeks with 4 children and no washing machine, LG said it was our fault because the water pressure was 9 and not within the 5-8 range. So no refund no fix nothing...however their service providers had been the last people to fix it. Very disappointed as I have a house full of LG products. Customer Service team was also very poor. I purchase for global organisations but will never buy this product again.

 by Bernard Selwyn

Dissapointed with the service provided by LG and backup of spare parts.

The fridge cost $4500.00 and is only 5 years old. There officials service agents report states its a faulty of internal wiring . But the comments from LG customers service is I have had a good run with this door in door refrigator?

Even after taking additional cover on from Harvey Norman's at the time of purchase an additional 3 year.

Think twice before you buy any LG products

Recently updated on November 28th, 2023 at 09:00 am

LG Australia Headquarters Info

You can find the corporate head office address and headquarters in Eastern Creek NSW 2766. Most of the operations handled from this LG Australia corporate headquarter.

  • Address: LG headquarters is completely transparent when it comes to contact information and location of the LG. You can address any letters to this corporate headquarters office to:

2 Wonderland Dr,Eastern Creek NSW 2766, Australia

  • Phone Number: Call +61 2 8805 4000 to reach someone at LG headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 24 Hours and Saturday to Sunday: 24 Hours. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email LG at info@lg.com that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Media Help department.
  • Website: You can use their website https://www.lg.com/au and contact any department for general help. there is no dedicated website for LG headquarters.

LG Australia Headquarters Executive Team

Meet the team providing strong leadership to LG headquarters. Below are some executive team members name of LG corporate head office Australia.

  • Frank Malcaus : General Manager
  • Frank Malcaus : Chief Executive Officer

LG Australia corporate office addresses

Corporate addresses
LG (Australia)  2 Wonderland Dr,Eastern Creek NSW 2766, Australia

LG Australia Headquarters Location & Directions

LG Head Office Australia Photos

LG

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Also Read : Ebay Australia Headquarters Info

LG Australia FAQS

Q. Where is LG Australia Headquarters?
A. LG Australia headquarters is located at 2 Wonderland Dr,Eastern Creek NSW 2766, Australia.

Q. What is LG australia phone number?
A. LG Australia Phone number is +61 2 8805 4000.

Q. Who owns LG australia?
A. LG Australia is wholly owned by LG Electronics Inc.

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LG Australia
Average rating:  
 16 reviews
 by Jade

Have a lg front loader washer that’s leaking water despite the water tap being turned off.

No customer service help

 by Hu

LG has NO concept of customer service.

The name of the department should be changed to Customer FRUSTRATION.

The offshore call center has protracted delays and poor English comprehension (unfortunately). Further they are unable to provide any satisfaction as to process, Extended holding and line drop outs characterize this adding significantly to the frustration. The LG web page suggests they are completely transparent. Not how I found it. Is the management at LG so incapable of providing customer service they need to hide from their customers?

 by GC

Terrible product, terrible after service, steer clear of LG.

 by Eileen

$5000 plus fridge. Not working and just 12 moths old. Called Customer Care. Yes, you got it. Overseas. Over an hour on the phone. Sent receipt as requested. Told me I would get a call before end of day yesterday. Now the end of the second day. Nothing. I have sent about 10 emails. One reply ignoring my request for a service call but thanking me for email. Never LG again. Trying to get hold of the CEO but guess what? You cannot speak to anyone in Australia. Just overseas. And they can’t help. Trying A Current Affair on TV now. They may get my fridge fixed.

 by Gerry Gee

The most pathetic customer service I've ever dealt with treated with contempt, will never buy from these clowns again, literally can't contact within Australia recorded message states leave a message, then says can't leave message to many messages on box...what a joke, NEVER AGAIN.

 by Gary Fitzhenry

I have in the past two years purchaser a big screen TV as well as a top load washing machine from Harvey Norman at Bundall on the Gold Coast

Both were covered by the standard warranty

The TV lasted just over 12 months and the picture tube had issues I had to replace the TV

The Washing machine also lasted just over 12 months and I have had to replace parts as it would not operate



As a coincidence both products just outside the warranty period. Does one have to purchase additional warranty to have any reliability

This is a disgrace and LG should be ashamed of its products

 by Philip Goater

Had to return to retailer a T.V. for manufacturing fault, call centre experience satisfactory, both overseas & customer service rep. in Sydney, thanks Lisa Robertson for your understanding & co- operation, however instead of offerong me a store credit from the retailer where purchased, I really wished you had been prepared to negotiate a price on the Nanocell 91, Ireally would have preferred to add some dollars to the $ 2995 I spent rather than spend that amount of money on a competitors brand of T.V. I was really disappointed not to be able to purchase the Nanocell 91, an unusual business model, I feel the Nanocell 91 is far superior to its competitors & would have been proud to own & recommend this product.

 by S Taylor

I'd give NO stars if that was possible

 by Danielle

LG washing machine,

It was repaired 3 times within 12 months and started leaking again. Then after 4 weeks with 4 children and no washing machine, LG said it was our fault because the water pressure was 9 and not within the 5-8 range. So no refund no fix nothing...however their service providers had been the last people to fix it. Very disappointed as I have a house full of LG products. Customer Service team was also very poor. I purchase for global organisations but will never buy this product again.

 by Bernard Selwyn

Dissapointed with the service provided by LG and backup of spare parts.

The fridge cost $4500.00 and is only 5 years old. There officials service agents report states its a faulty of internal wiring . But the comments from LG customers service is I have had a good run with this door in door refrigator?

Even after taking additional cover on from Harvey Norman's at the time of purchase an additional 3 year.

Think twice before you buy any LG products

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