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Just received my online order but the box is damaged. Hard to believe it was posted with no proper packaging eg bubble wrap. Just a Myer bag wrapped around. Even a recent $50 order from Chemist Warehouse was properly packaged. I haven't opened the box out of concern that the electrical item will be damaged. Now I have to try and return during Melbourne's lockdown. What a sad state for a once great store.
The customer service at Myer is horrendous. I wanted to purchase an item online but couldn't use the two gift credit cards, called customer service so that I could do this online, but they couldn't do it.. really??? How hard is it to process a payment using two cards which could easily be done if I had purchased the item instore? So, I used another credit card and purchased the item. It arrived a week later with crucial parts missing. Rang the incompetent customer service who told me it was a 'bulk' item and thus had to go via another customer service channel, all conveniently online with no phone number to actually talk to a person. They have emailed me informing me that the item was not from Myer but from the supplier and they would refer all correspondence to the supplier, and 'see' if a refund may be forthcoming. I am appalled at this apathetic and unethical business practice. I purchased the item from Myer with the confidence of good quality and good support, none of which are evident. And now I have been fobbed off to the supplier??? My time is wasted chasing all this up and I feel I should, not only get the refund, but receive compensation for the ultimate runaround from the great Myer Store.
Myer Headquarters Info
You can find the corporate head office address and headquarters in Docklands VIC 3008. Most of the operations handled from this Myer Australia corporate headquarter.
- Address: Myer headquarters is completely transparent when it comes to contact information and location of the Myer. You can address any letters to this corporate headquarters office to:
800 Collins St, Docklands VIC 3008, Australia
- Phone Number: Call +61 13 69 37 to reach someone at Myer headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Saturday: 9:00 am – 6:00 pm and Sunday: 10:00 am – 5:00 pm. We suspect the corporate office is also open during these times.
- Email: As an alternative, you can email Myer at email@example.com that may help spread the word about your problem.
- Website: You can use their website www.myer.com.au and contact any department for general help. there is no dedicated website for Myer headquarters.
Myer Headquarters Executive Team
Meet the team providing strong leadership to Myer headquarters. Below are some executive team members name of Myer corporate head office Australia.
- John King : Chief Executive Officer & Managing Director
- Nigel Chadwick : Chief Financial Officer
- Allan Winstanley : Chief Merchandise Officer
- Geoff Ikin : Chief Customer Officer
- Paul Goodall : Executive General Manager Store Design and Development
- Tabitha Pearson : Executive General Manager People and Culture
- Timothy Clark : Executive General Manager Property
- Tony Sutton : Executive General Manager Stores, Retail Operations
Myer corporate office addresses
|Myer (Australia)||800 Collins St, Docklands VIC 3008, Australia|
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