Officeworks Corporate Office Headquarters

Head Office Address : 236-262 E Boundary Rd, Bentleigh East VIC 3165, Australia

Phone Number : 611300 633 423

Email : support@officeworks.com.au

Web : https://www.officeworks.com.au/

Twitter ID : @Officeworks

Officeworks Australia corporate office headquarters
Officeworks Australia
Average rating:  
 37 reviews
 by Jackie Carpenter

Zero. Is there a minus star system?

ANSWER THE PHONE Mulgrave store.

Ordered 4 banners. What a nightmare.

ANSWER THE PHONE....your hold music is whistling - obviously designed to make people hang up......ANSWER THE PHONE

A rating is required....I don't want to give ONE star. I want to DEDUCT stars!!!!!!

 by Wendy

Went onto chat line to ask about a wall brochureholders half and half way through coversation they suddenly started talking about computers!!!!??!!

 by Robin

Went to Northlakes store to print photos. Had to keep getting up to find someone for help. No staff and who were there couldn’t give us the time. Won’t go there again and didn’t end up getting the photos right.

 by Kevin McDonald

Useless , Terrible , Atrocious … get the idea

I will elaborate on the completely un satisfying transaction that has been inflicted on me at a later date as I now am running around like a blue-arse fly attempting to source the iPhone I was meant to click and collect after driving up to Canberra, no email as yet as to where it is but the order was not processed contrary to the invoice if have.

Irredeemable, irretrievable

Irreparable

 by STEVE

Have placed an order for two mobile phones which I was told were in stock. This was on the 19 Jan and I still dont have them 10 days later. Have called head office manybtimes and was on hold for 45mins and gave up. I have called the store and they told my they cant do anthing and to call the head office. I ask for my money back and was told they cant do anything. This is not how to run a buisness, give me my order or my money back now.

 by Darren

Tried to ring office works Noarlunga today with no luck. i was on the phone for 43 min no one answered. So i thought i would ring officeworks corporate head office, Headquarters rang them twice, guess what.. no Answer. no one picked up the phone. I have had this problem in the past well before covid, so they can't use that as an excuse. This is not something i could do on line, needed to speak to someone. Bad customer service. I will take my business else where.

 by Hesh Fernando

Officework Staff are generally good in customer care. They are helpful. However, I came across, few no care attitude members working at South Bank (South Melbourne Victoria). This clearly shows what kind of poor management in this branch. I faced this several times. Some of them have "take it or leave it attitude/no care attitude". Some of them just ignore you. Pretend didn't hear you. This is re purchase made on 26/09/2023, at 14:46PM.

 by Peter

Do they ever answer their phone at East Perth

Why advertise you open at 8am and then never answer your bloody phone.....hopeless...will go to Harvey Norman in West Perth

 by David

I bought a $100 Ink Set for my printer. I tried one cartridge but it turned out the printer needed replacing. I asked for but was NOT given a refund on my now completely useless $100 worth of ink. The Manager on duty (Tuggeranong, Canberra) was very young and I can't help but think a more experienced manager would have been more understanding. Now I don't really feel like shopping there again.

 by Diana Sikacek

Up your game Officeworks!!

I was treated like a criminal when speaking with your support staff member yesterday trying to sort out my credit card issue.

I accidentally made an error when entering my details after placing an online order and my order was rejected - this was fair enough. However, after calling up (had to wait for 35 min as well) to fix the issue and provide any further ID necessary, the support member said that he couldn't do that as it was against company policy! WTF!!! He then went on to tell me that I could no longer purchase anything online from Officeworks. There was NO opportunity to 1) find out where the problem was and 2) A process to make it right or provide further proof of ID. Basically, I was shut down. I work from home in Melbourne and need to get supplies - can't go in-store so online is the only way. Sort this out Officeworks - totally disgusted with my lack of support and lack of communication!!!

Recently updated on January 5th, 2024 at 04:45 am

Officeworks Headquarters Info

You can find the corporate head office address and headquarters in Bentleigh East VIC 3165. Most of the operations handled from this Officeworks Australia corporate headquarter.

  • Address: Officeworks headquarters is completely transparent when it comes to contact information and location of the Officeworks. You can address any letters to this corporate headquarters office to:

236-262 E Boundary Rd, Bentleigh East VIC 3165, Australia

  • Phone Number: Call +61 1300 633 423 to reach someone at Officeworks headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Sunday: 8:00 am – 9:00 pm. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email Officeworks at support@officeworks.com.au that may help spread the word about your problem.
  • Website: You can use their website www.officeworks.com.au and contact any department for general help. there is no dedicated website for Officeworks headquarters.

Officeworks Headquarters Executive Team

Meet the team providing strong leadership to Officeworks headquarters. Below are some executive team members name of Officeworks corporate head office Australia.

  • Sarah Hunter : Managing Director

Officeworks corporate office addresses

Corporate addresses
Officeworks (Australia)  236-262 E Boundary Rd, Bentleigh East VIC 3165, Australia

Officeworks Headquarters Location & Directions

Officeworks Head Office Australia Photos

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Also Read : Ebay Australia Headquarters Info

Officeworks Australia FAQS

Q. Where is Officeworks Headquarters?
A. Officeworks headquarters is located at 236-262 E Boundary Rd, Bentleigh East VIC 3165, Australia.

Q. What is Officeworks australia phone number?
A. Officeworks Australia Phone number is +61 1300 633 423.

Q. Who owns Officeworks australia?
A. Officeworks Australia is wholly owned by Wesfarmers.

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Officeworks Australia
Average rating:  
 37 reviews
 by Jackie Carpenter

Zero. Is there a minus star system?

ANSWER THE PHONE Mulgrave store.

Ordered 4 banners. What a nightmare.

ANSWER THE PHONE....your hold music is whistling - obviously designed to make people hang up......ANSWER THE PHONE

A rating is required....I don't want to give ONE star. I want to DEDUCT stars!!!!!!

 by Wendy

Went onto chat line to ask about a wall brochureholders half and half way through coversation they suddenly started talking about computers!!!!??!!

 by Robin

Went to Northlakes store to print photos. Had to keep getting up to find someone for help. No staff and who were there couldn’t give us the time. Won’t go there again and didn’t end up getting the photos right.

 by Kevin McDonald

Useless , Terrible , Atrocious … get the idea

I will elaborate on the completely un satisfying transaction that has been inflicted on me at a later date as I now am running around like a blue-arse fly attempting to source the iPhone I was meant to click and collect after driving up to Canberra, no email as yet as to where it is but the order was not processed contrary to the invoice if have.

Irredeemable, irretrievable

Irreparable

 by STEVE

Have placed an order for two mobile phones which I was told were in stock. This was on the 19 Jan and I still dont have them 10 days later. Have called head office manybtimes and was on hold for 45mins and gave up. I have called the store and they told my they cant do anthing and to call the head office. I ask for my money back and was told they cant do anything. This is not how to run a buisness, give me my order or my money back now.

 by Darren

Tried to ring office works Noarlunga today with no luck. i was on the phone for 43 min no one answered. So i thought i would ring officeworks corporate head office, Headquarters rang them twice, guess what.. no Answer. no one picked up the phone. I have had this problem in the past well before covid, so they can't use that as an excuse. This is not something i could do on line, needed to speak to someone. Bad customer service. I will take my business else where.

 by Hesh Fernando

Officework Staff are generally good in customer care. They are helpful. However, I came across, few no care attitude members working at South Bank (South Melbourne Victoria). This clearly shows what kind of poor management in this branch. I faced this several times. Some of them have "take it or leave it attitude/no care attitude". Some of them just ignore you. Pretend didn't hear you. This is re purchase made on 26/09/2023, at 14:46PM.

 by Peter

Do they ever answer their phone at East Perth

Why advertise you open at 8am and then never answer your bloody phone.....hopeless...will go to Harvey Norman in West Perth

 by David

I bought a $100 Ink Set for my printer. I tried one cartridge but it turned out the printer needed replacing. I asked for but was NOT given a refund on my now completely useless $100 worth of ink. The Manager on duty (Tuggeranong, Canberra) was very young and I can't help but think a more experienced manager would have been more understanding. Now I don't really feel like shopping there again.

 by Diana Sikacek

Up your game Officeworks!!

I was treated like a criminal when speaking with your support staff member yesterday trying to sort out my credit card issue.

I accidentally made an error when entering my details after placing an online order and my order was rejected - this was fair enough. However, after calling up (had to wait for 35 min as well) to fix the issue and provide any further ID necessary, the support member said that he couldn't do that as it was against company policy! WTF!!! He then went on to tell me that I could no longer purchase anything online from Officeworks. There was NO opportunity to 1) find out where the problem was and 2) A process to make it right or provide further proof of ID. Basically, I was shut down. I work from home in Melbourne and need to get supplies - can't go in-store so online is the only way. Sort this out Officeworks - totally disgusted with my lack of support and lack of communication!!!

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