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It just took me 4 attempts to recharge over the internet & took almost an hour of my time. The card expiry boxes would not come up on the screen within in a short period of time, taking over several minutes & this is a common occurrence!!!! being self employed this defect of service takes time out of my day & over the long term incurs losses against my business that I can't afford.
I am know 30minutes late fro work & who pays for that - NOT OPTUS !!!! ARSEHOLES
I'm self employed a
What a disgrace this company is regarding customer service, they do not deserve to be licensed or allowed to operate in Australia, I have been trying to have a simple job such as the NBN connected since February 2020 without a result I call the service center only to find the right hand does not know what the right hand is doing sheer incompetence and only too eager to pass you on to another department two case managers not bothering to reply and fools talking nonsense to me I am delighted to be recorded i will need the transcripts please ombudsmen HELP (I have been a customer of OPTUS since they established themselves in Australia)
Optus Headquarters Info
You can find the corporate office address and headquarters in Sydney, NSW 2113. Most of the operations handled from this Optus Australia corporate headquarter.
- Address: Optus headquarters is completely transparent when it comes to contact information and location of the Optus. You can address any letters to this corporate headquarters office to:
1 Lyon Park Rd, Macquarie Park, Sydney, NSW 2113.
- Phone Number: Call 133 937 to reach someone at Optus headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 8:00 am – 9:00 pm and Saturday – Sunday: 9:00 am – 7:00 pm. We suspect the corporate office is also open during these times.
- Email: As an alternative, you can email Optus at info@optus.com.au that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Media Help department.
- Website: You can use their website www.optus.com.au and contact any department for general help. there is no dedicated website for Optus headquarters.
Optus Headquarters Executive Team
Meet the team providing strong leadership to Optus headquarters. Below are some executive team members name of Optus corporate office Australia.
- ALLEN LEW – CEO, Optus
- BHARAT ALVA – Vice President, Information Technology (IT)
- SUE BAILEY – Vice President, Future Of Yes
- MATTHEW BALL – Vice President, SMB
- KELLY BAYER ROSMARIN – Deputy Chief Executive Officer, Optus
- JOHN CASTRO – Managing Director (Acting), Optus Wholesale & Satellite
- NICHOLLE DUCE – Vice President (Acting), Human Resources
- MURRAY KING – CFO, Group Consumer Group Finance
- MAURICE MCCARTHY – Vice President, Retail and Channel Sales
- PAUL O’SULLIVAN – Chairman, Singtel Optus Pty Limited
- JOHN PAITARIDIS – Managing Director, Optus Business
- VAUGHAN PAUL – Vice President, Digital Consumer
- ANDREW SHERIDAN – Vice President, Regulatory & Public Affairs
Optus corporate office addresses
Corporate addresses | |
Optus (Australia) | 1 Lyon Park Rd, Macquarie Park, Sydney, NSW 2113 |
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