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I accidently took out 2 policies with the RAA on my 2003 BA Ford Falcon XR6 due to an online glitch. I called RAA to cancel one and continue with the other. I paid for the Insurance by credit card and was issued a certificate of Insurance. Every day for the next 3 weeks I was bombarded with emails and messages saying there was a problem with my credit card and payment could not be made. My bank statement clearly showed the $65 premium had in fact been taken from my account. Over the following week I received numerous emails telling me that my insurance had been cancelled due to non payment. Yesterday another $65 was taken from my account by the RAA Mile End SA for my " cancelled insurance ". So there is no peace of mind with the RAA. You'll never be really sure if you are covered or not. They ought to be ashamed of themselves. I have emailed them numerous times and even threatened to report them to the Ombudsman without response. They dont appear to be at all interested in anything other than taking your money. I do NOT recommend them at all.
I had to visit the RAA office at Richmond today 3/11/21 to transfer all our insurances as my partner Alfred Henderson had passed away. The young lady that looked after me was working there today as a relief from the city office, her name is Jane. She spent quite a lot of time with me even foregoing her morning tea break, I was very grateful to her because when I left your office not only was I relieved but was sure she had completed everything that was needed to be done. Its a pity other companies do not have the staff with her compassion and diligence and happy to spend the time to make sure things are done correctly. I can only say well done Jane and thankyou. So many people are happy to make negative comments but I believe when some one does a good job they should be rewarded even if it is only a thankyou. From a very happy customer.
RAA Headquarters Info
You can find the corporate head office address and headquarters in Mile End Adelaide, SA 5031. Most of the operations handled from this RAA Australia corporate headquarter.
- Address: RAA headquarters is completely transparent when it comes to contact information and location of the RAA. You can address any letters to this corporate headquarters office to:
101 Richmond Rd, Mile End Adelaide, SA 5031, Australia
- Phone Number: Call (08) 8202 4600 to reach someone at RAA headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 8:00 am – 6:00 pm and Saturday: 9:00 am – 4:00 pm and Sunday: Closed. We suspect the corporate head office is also open during these times.
- Email: As an alternative, you can email RAA at firstname.lastname@example.org that may help spread the word about your problem. You can also contact someone close to the corporate head office by emailing the Media Help department.
- Website: You can use their website www.raa.com.au and contact any department for general help. there is no dedicated website for RAA headquarters.
RAA Headquarters Executive Team
Meet the team providing strong leadership to RAA headquarters. Below are some executive team members name of RAA corporate office Australia.
- Ian Stone : Managing Director RAA
- David Russell : Chief Executive, RAA Insurance
- Mike Walters : Chief Information Officer
- Dominic Jacob : General Manager Automotive Services
- Gina Norman : General Manager Travel
- Douglas Parr : General Manager Product, Marketing & Distribution
- Jayne Flaherty : General Manager Government & Public Policy
- Belinda Vivian : General Manager People & Environment
- Tom Griffiths : Group Chief Finance, Membership and Brand Officer
RAA corporate office addresses
|RAA (Australia)||101 Richmond Rd, Mile End Adelaide, SA 5031, Australia|
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