Stratco Australia Corporate Office Headquarters

Head Office Address : 15 Liberty Rd, Huntingwood NSW 2148 Australia

Phone Number : (02)88117200

Email : contact@stratco.com.au

Web : https://www.stratco.com.au/

Twitter ID : @StratcoAU

Stratco Australia corporate office headquarters
Stratco Australia
Average rating:  
 5 reviews
 by TM

It seems that it does not matter which Stratco you go to they all ignore you, do not respond to your emails or calls. They just want your money and then forget all about you. Some of their dealers/installers are the same, build your structure, take your money, and just treat your like you’re just a pain if you complain about leaking, or structural integrity or if the structure is out of alignment, or if there are damages done to other parts of your property by their tradesmen it’s like a real big effort just to come back and look. They will also refuse to repair/replace their damages and try to brush it off onto other trades. Will not now or ever again use or recommend a stratco product or dealer/installer to anyone ever again.

 by Steve

*STAY AWAY*

I placed an order on the 1st November and tried to call on the 4th November to cancel, as the lead time and product was not on line with my project .I called 5 times finally spoke to one person and told me they would get back to me , no go ,hours later I called again and talked to Tanisha from the Thornton Store NSW who originally to my payment , I tried to explain I needed to cancel the order as she stated 3/ 4weeks delivery she was forcefully stating that I had signed off the quote so no refund.

I was unable to state my case as she kept talking over me using the excuses . If they have not started the job why can’t I cancel , then she hung up the phone on me

Disgraceful behaviour to a customer

She was taking no prisoners with her behaviour

“BEWARE OF THIS STORE”

 by Edward

This company I would not recommend to anybody. I have never dealt with a bunch of incompetent staff in my entire life. They took my money for $1,500 and the order was never delivered on-time. This order was made on 13th December 2021 and today is 9th February 2022.

The order was delayed for 3 days initially and then from due date they promised that the order would come everyday that I rang. I lost $500 to cover tradies waiting to do the job. Since the tradies left I told them that I no longer require my order. Until now they promised to refund but nothing has happened. I am patiently waiting for them to refund while waiting for Fair Trading to step in. No one would call me back after leaving many messages. They just throwing the request I have back and forward. I don’t want anyone experience the same as myself do yourself a great favour and never order or recommend this company to anybody as they don’t care about customer service.

 by Robyn

Was in on the weekend no one approached us when we went to find someone to help all having a conversation between themselves, once we got our products to purchase and went to pay all of the sales team seemed to be occupied with customers even though they were aware we needed to pay no one seemed to be bothered and after 10 to 14 minutes of waiting they seemed to be more upset with me that I was not happy to have waited so long, poor effort on behave of staff really need to have someone looking after register. Will not recommended or revisit this poor customer service store.

 by Colin Jefferson

You Archerfield store does not return phone calls. Waited 3 hours to place an order, and now have to move customer back 2 days on her job, because will not receive materials on time. This is NOT the first time either. Get your act together and answer your phones.

Recently updated on November 29th, 2023 at 05:09 am

Stratco Headquarters Info

You can find the corporate office address and headquarters in NSW 2148. Most of the operations handled from this Stratco Australia corporate headquarter.

  • Address: Stratco headquarters is completely transparent when it comes to contact information and location of the Stratco. You can address any letters to this corporate headquarters office to:

15 Liberty Rd, Huntingwood NSW 2148

  • Phone Number: Call (02) 8811 7200 to reach someone at Stratco headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 7:30 am – 4:00 pm. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email Stratco at contact@stratco.com.au that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Media Help department.
  • Website: You can use their website www.stratco.com.au and contact any department for general help. there is no dedicated website for Stratco headquarters.

Stratco Australia Headquarters Executive Team

Meet the team providing strong leadership to Stratco headquarters. Below are some executive team members name of Stratco corporate office Australia.

  • John Kay: Vice President – Engineering
  • Adam Baldwin: National Retail Manager
  • Rob Fischer: Digital Marketing Manager

Stratco corporate office addresses

Corporate addresses
Stratco (Australia)  15 Liberty Rd, Huntingwood NSW 2148

Stratco Australia Headquarters Location & Directions

Stratco Head Office Australia Photos

Stratco

Resource Links

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Also Read : WFI Headquarters Info

Stratco Australia FAQS

Q. Where is Stratco Australia Headquarters?
A. Stratco Australia headquarters is located at 15 Liberty Rd, Huntingwood NSW 2148.

Q. What is Stratco Australia phone number?
A. Stratco Australia Phone number is (02) 8811 7200.

Q. Who owns Stratco Australia?
A. Stratco Australia is wholly owned by Stratco Metal Pty Ltd.

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Stratco Australia
Average rating:  
 5 reviews
 by TM

It seems that it does not matter which Stratco you go to they all ignore you, do not respond to your emails or calls. They just want your money and then forget all about you. Some of their dealers/installers are the same, build your structure, take your money, and just treat your like you’re just a pain if you complain about leaking, or structural integrity or if the structure is out of alignment, or if there are damages done to other parts of your property by their tradesmen it’s like a real big effort just to come back and look. They will also refuse to repair/replace their damages and try to brush it off onto other trades. Will not now or ever again use or recommend a stratco product or dealer/installer to anyone ever again.

 by Steve

*STAY AWAY*

I placed an order on the 1st November and tried to call on the 4th November to cancel, as the lead time and product was not on line with my project .I called 5 times finally spoke to one person and told me they would get back to me , no go ,hours later I called again and talked to Tanisha from the Thornton Store NSW who originally to my payment , I tried to explain I needed to cancel the order as she stated 3/ 4weeks delivery she was forcefully stating that I had signed off the quote so no refund.

I was unable to state my case as she kept talking over me using the excuses . If they have not started the job why can’t I cancel , then she hung up the phone on me

Disgraceful behaviour to a customer

She was taking no prisoners with her behaviour

“BEWARE OF THIS STORE”

 by Edward

This company I would not recommend to anybody. I have never dealt with a bunch of incompetent staff in my entire life. They took my money for $1,500 and the order was never delivered on-time. This order was made on 13th December 2021 and today is 9th February 2022.

The order was delayed for 3 days initially and then from due date they promised that the order would come everyday that I rang. I lost $500 to cover tradies waiting to do the job. Since the tradies left I told them that I no longer require my order. Until now they promised to refund but nothing has happened. I am patiently waiting for them to refund while waiting for Fair Trading to step in. No one would call me back after leaving many messages. They just throwing the request I have back and forward. I don’t want anyone experience the same as myself do yourself a great favour and never order or recommend this company to anybody as they don’t care about customer service.

 by Robyn

Was in on the weekend no one approached us when we went to find someone to help all having a conversation between themselves, once we got our products to purchase and went to pay all of the sales team seemed to be occupied with customers even though they were aware we needed to pay no one seemed to be bothered and after 10 to 14 minutes of waiting they seemed to be more upset with me that I was not happy to have waited so long, poor effort on behave of staff really need to have someone looking after register. Will not recommended or revisit this poor customer service store.

 by Colin Jefferson

You Archerfield store does not return phone calls. Waited 3 hours to place an order, and now have to move customer back 2 days on her job, because will not receive materials on time. This is NOT the first time either. Get your act together and answer your phones.