Recently updated on November 20th, 2023 at 09:46 am
The Good Guys Headquarters Info
You can find the corporate head office address and headquarters in Southbank VIC 3006. Most of the operations handled from this The Good Guys Australia corporate headquarter.
- Address: The Good Guys headquarters is completely transparent when it comes to contact information and location of the The Good Guys. You can address any letters to this corporate headquarters office to:
60 City Rd, Southbank VIC 3006, Australia
- Phone Number: Call +61 3 9330 5300 to reach someone at The Good Guys headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 9:00 am – 5:00 pm and Saturday and Sunday: Closed. We suspect the corporate head office is also open during these times.
- Email: As an alternative, you can email The Good Guys at customercare@thegoodguys.com.au that may help spread the word about your problem. You can also contact someone close to the corporate head office by emailing the Media Help department.
- Website: You can use their website www.thegoodguys.com.au and contact any department for general help. there is no dedicated website for The Good Guys headquarters.
The Good Guys Headquarters Executive Team
Meet the team providing strong leadership to The Good Guys headquarters. Below are some executive team members name of The Good Guys corporate office Australia.
- Richard Murray : Chief Executive Officer
- Kim Sorensen : General Manager
The Good Guys corporate office addresses
| Corporate addresses | |
| The Good Guys (Australia) | 60 City Rd, Southbank VIC 3006, Australia |
The Good Guys Headquarters Location & Directions
The Good Guys Head Office Australia Photos
Resource Links
Also Read : Ebay Australia Headquarters Info
The Good Guys Australia FAQS
Q. Where is The Good Guys Headquarters?
A. The Good Guys headquarters is located at 60 City Rd, Southbank VIC 3006, Australia.
Q. What is The Good Guys australia phone number?
A. The Good Guys Australia Phone number is +61 3 9330 5300.
Q. Who owns The Good Guys australia?
A. The Good Guys Australia is wholly owned by JB Hi-Fi.
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Date: June 7, 2022, at 4pm, One of the WORST behaviours from one of their female staff who is looking after FRIDGE section and then Male staff who was serving TV section.
I interacted with the male staff about a TV and then I was looking for Fridge and he referred this lady to help me out. Very first interaction itself she started showing annoyance and showing faces, very first question she asked is dimensions for placing the fridge, when I said I don’t have measurement, but my place is big enough to place 650L she again said without dimension I can’t serve you and left the place (long live customer service)
Then comes the saviour and straightaway asked Am I making a problem, in this case I’m not and I won’t be standing in the same place and looking for help if I’m. Then second word he said to leave the shop as his staff is crying (in this case I should be crying for reaching out to Good guys)
When I asked the reason, he said F***Off, what a great customer experience it could be, and I left the scene to avoid any altercation.
This is how you treat customers, Clearly they are showing frustration and surely racially intended., Completely showing annoyance and using foul language on a very simple matter. Hope you will investigate this matter. I don't think I would recommend and prefer to buy from this store anymore and strongly suggest the customers to go to other shops.
Please change your shop name to “THE BAD GUYS”.
I bought the concierge gold extra and I’m so disappointed with the service with the concierge people and the Casula store as no one knows the process and everyone sends you to a different direction I had a faulty item and contacted concierge and was told to note down the case id and take the product to the Casula store where they will assess the item and then make a decision if it repair or replace so I did that but the Casula store said no we don’t assess the item you need to call this number to get it approved but they where happy to take my faulty item off me and was told that ones it’s approved it will be 4-6 weeks and I said no anything under $500 the concierge service states it will be a replacement. So again no one knows really what the process is, anyway I call the number that I was give and was told the fault is not covered under concierge service. What a waste of money I paid and the very poor service. Will never shop at Good Guys ever again you are a joke
After shopping at The Good Guys East Maitland for years terrible today
There was a media notification that The Good Guys had been hacked and lost many thousands of member details, but since then there has been a blackout from The Good Guys.
Around that time I started receiving a few Spam messages to my email address, that initially was only 5/10 a day, but now it is in the hundreds per day. The Good Guys had been entrusted with my email address. I have had the address for 25 years, and this has never happened to me before.
There has been no support or feedback received by me.
All of those messages go into a spam folder and are deleted after 30 days, but they are clogging up my computer, as the total is in many thousands.
There has been no acknowledgement from The Good Guys regarding this matter.
Disgusting I’m cancelling my order.
Rude staff. No information. Useless
Not even worth One star, the Good Guys is by far the worst company I have ever dealt with. They will never see one red cent from me ever again. A special mention to the Hoppers Crossing store for total incompetance as well as head office for not giving a crap about customer service or complaints
Cannot login to create digital wallet, rang several times given the run around, told IT were aware and would fix it a week later nothing. Rang again was told nothing they could do wait for IT. Go in to store and manually use store credit. Customer non-service
Your in Customer Service in South Australia absolutely is Disgraceful there is none,Nor do they care about the Problems with Products purchased online.Never Have we purchased any TV without a Remote let alone the rest to Set the TV up with.What a Waste of money
Never in my lofe will i ever buy anything from the Good Guys again. The worst ever customer service ive ever recieved and I lost $1000 because i got told to ring online number which i have no one is there to answer so I still dont have my money this will go to court
Good Guys customer service is non existant. The Call Centre, Chat room are appalling. Worst retail experience I have ever had. My order has been organised twice now and has not arrived. Ive tried calling their coprorate office but cant get through. Absolutely hopeless. Will never shop at GG again.