Woolworths

Corporate head office, Headquarters
Woolworths Australia corporate office headquarters

Web : https://www.woolworthsgroup.com.au/

Phone Number : +61288850000

Address :1 Woolworths Way, Bella Vista NSW 2153, Australia

Email : newshoponline@woolworths.com.au

Twitter ID : @woolworths

Woolworths Australia
Average rating:  
 57 reviews
 by Ian Booth

Non delivery of grocery order BUT he main problem is no one to contact to get explanation as to why the problem occurred. As an 80 year old I would expect priority customers would get easy access to sort out problems I waited home all day to get an order delivered no show order. Then to add to my frustration I was on the mobile for 25 minutes plus to arrange to talk to a real person the my order I find had not even left the carrier My order number is 71793093 dated 27/8/20 slated for delivery time between 7am and 2pm

If Woolworths are going to have a reliable home delivery they need to employ more people to allow customers to gain access to a human to explain why their problem has been allowed to exist in the first place without the need to find out there is a 30 minute delay in getting to talk to a human I really don't know how us oldies without computer and mobile savvy get on the system is far to complicated. Surely the Woolworths IT people can get notified by the carrier when take a photo of the actual delivery site would be easy to set up from their SMS they send from their mobile phone.

Ian Booth

 by Kim

I had a online order put in on Saturday to be delivered on Friday

Ok so that’s about a week in advance, I got a phone call at 9pm on Thursday night. To be told that my order could not be delivered, I was given two options 1. To cancel. 2 was to get delivered in another week (if it would fit on the truck ) but would not guarantee it

So I was forced to say that I was canceling the order. Not that they were canceling it for me.

Oh and I would have to wait 3-5 business days for my refund

I feel for a company of this size this is just not right

Shame on you Woolworths.

Will NOT be going back

 by Anthony Cascarino

Have spent over four hours trying to contact someone at Woolies Insurance, phones appear to have no one to answer them, and was put on hold many times by the auto response, COME ON WOLLIES, PEOPLE ARE YOUR BUSINESS.

 by Peter Laspatzis

I cant believe how poorly Woolworths treat their customers when their system breaks down. After shopping and paying for the products, we were told we couldn't take the shopping home because it had not registered through their system. The money had cleared on the eftpos machine and had come out of our account. I showed the manager at Balwyn our account transaction, which was on my phone. He ignored it and we had to pay again to get our shopping.

The fact we have shopped at this store for 27 years has left a bad feeling toward Woolworths. At this point we don't know if we are going to get our $106.75 back.

 by Belinda

I went to woolies in Southside qld and got a $10 bbq chicken for a pensioner and took it to the counter to get it cut up into 1/4 pieces so it’s easier for her and I got charged $16 for that chicken. I think that is not far that you charge $6 just to cut it up. That Ripping of pensioners.

 by Jon

At the Kerang Victoria store today.

One staff member with his mask down around his neck.

One staff member with her mask below her nose.

One staff member wearing the yellow covid safety vest, without any mask at all and he was working in the self checkout area at one stage.

Then a customer entered without a mask and two staff members saw him and pretended not to notice.

Not good enough Woolworths, not by a long shot.

 by Dan

Woolworths Redfern worst place ever , walk past deli the stench puts you off buying any fresh food in the store . staff are rude beyond belief and some staff need a can of deodorant, self service area 2 cash check outs , 8 card check outs so usually a Q for cash check outs . Woolworths STOP TREATING US LIKE SHEEP 🐑 YOU HAVE TRAINED PEOPLE TO USE SELF SERVICE TO INCREASE YOUR BULGING COFFERS ,. Customer service is non existent, now your trying to train us not to use cash by making us Q up to serve our selves to increase your bulging profits so you can take over the world sending family businesses Broke ie petrol stations, liquor stores , butchers, bakery’s , delis the list goes on , until recently Woolworths was the biggest owner of poker machines in Australia. How ironic. Gouging money out peoples addictions and misery WOOLWORTHS SHOULD BE ASHAMED OF YOURSELF! This day on rather pay a bit more for better customer service at IGA on regent st . Service with a smile and the place is clean and doesn’t stink like Redfern Woolworths . WOW I HAVE TO RATE IT TO SUBMIT THERE ARE NO MINUS 5 stars , so now they are forcing me to give them a plus rating of one star go figure!!!!

 by Matt

New norfolk store Tasmania the worst I've ever shopped in in fresh produce and great staff dealing with a bulshit company policy

 by Trish

Online shopping refund. Now been 4 weeks. All contact numbers and messaging do not help. I was told I would have a refund voucher sent to my email however this was 4 weeks ago. Impossible to get in touch with someone other that "Olive " . Why is it so hard to deal with Woolworths when there is an no issue.....

 by Raj

Ordered online on Friday 2 b delivered on Sunday, did not arrived on Sunday, foned 3xtimes on Monday still no response so what else can i do

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Woolworths Australia
Average rating:  
 57 reviews
 by Ian Booth

Non delivery of grocery order BUT he main problem is no one to contact to get explanation as to why the problem occurred. As an 80 year old I would expect priority customers would get easy access to sort out problems I waited home all day to get an order delivered no show order. Then to add to my frustration I was on the mobile for 25 minutes plus to arrange to talk to a real person the my order I find had not even left the carrier My order number is 71793093 dated 27/8/20 slated for delivery time between 7am and 2pm

If Woolworths are going to have a reliable home delivery they need to employ more people to allow customers to gain access to a human to explain why their problem has been allowed to exist in the first place without the need to find out there is a 30 minute delay in getting to talk to a human I really don't know how us oldies without computer and mobile savvy get on the system is far to complicated. Surely the Woolworths IT people can get notified by the carrier when take a photo of the actual delivery site would be easy to set up from their SMS they send from their mobile phone.

Ian Booth

 by Kim

I had a online order put in on Saturday to be delivered on Friday

Ok so that’s about a week in advance, I got a phone call at 9pm on Thursday night. To be told that my order could not be delivered, I was given two options 1. To cancel. 2 was to get delivered in another week (if it would fit on the truck ) but would not guarantee it

So I was forced to say that I was canceling the order. Not that they were canceling it for me.

Oh and I would have to wait 3-5 business days for my refund

I feel for a company of this size this is just not right

Shame on you Woolworths.

Will NOT be going back

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Woolworths Headquarters Info

You can find the corporate head office address and headquarters in Bella Vista NSW 2153. Most of the operations handled from this Woolworths Australia corporate headquarter.

  • Address: Woolworths headquarters is completely transparent when it comes to contact information and location of the Woolworths. You can address any letters to this corporate headquarters office to:

1 Woolworths Way, Bella Vista NSW 2153, Australia.

  • Phone Number: Call +61 2 8885 0000 to reach someone at Woolworths headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 8:00 am – 5:30 pm and Saturday – Sunday: Closed. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email Woolworths at newshoponline@woolworths.com.au that may help spread the word about your problem.
  • Website: You can use their website www.woolworthsgroup.com.au and contact any department for general help. there is no dedicated website for Woolworths headquarters.

Woolworths Headquarters Executive Team

Meet the team providing strong leadership to Woolworths headquarters. Below are some executive team members name of Woolworths corporate head office Australia.

  • Steve Donohue : Managing Director of Endeavour Drinks
  • Natalie Davis : Managing Director of Woolworths
  • Guy Brent : Managing Director, Foodco and Metro
  • Amanda Bardwell : Managing Director of WooliesX
  • Steve Greentree : Managing Director of FoodCo, Fuel and Metro
  • Stephen Harrison : Chief Financial Officer for Woolworths
  • Andrew Hicks : Chief Marketing Officer
  • John Hunt : Chief Information Officer
  • Von Ingram : Chief Customer Transformation Officer

Woolworths corporate office addresses

Corporate addresses
Woolworths (Australia)  1 Woolworths Way, Bella Vista NSW 2153, Australia

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