Woolworths Corporate Office Headquarters

I am 75 years old and have supported and defended WW for years. No more.

As a pensioner I have limited disposable income.

Under no circumstances can you justify a 60c increase on an item which has gradually increased by 10 and 20 c every few weeks this year.

It is your home brand yoghurt.

You have lost a lifeling, well nearly, customer. One with lots to say amongst the general public and on social media.

So what, who cares, you say. Lets see.

I have been shoppping with woolworths since about 18yrs old with the introduction of Wynnum Plaza. I have always found them too have good tasting, quality products at a reasonable price. I'm now 56yrs old & thoroughly disgusted with Woolworths. I have been shopping at Park Ridge & have noticed prices going up & up on popular products with the excuses of floods, drought's, the price of oil effecting fuel for transport, but never GREED. During panic buying with covid, woolworths made an abundant amount of money, we are not mugs (stupid). To top things off my wife has often bought dvd's, undies ect to get the rewards points hnowing she can get them cheaper elsewhere. She wanted to redeem her $40 of points as part payment of shopping & was not allowed to use them. We have started shopping elsewhere now . Good job in losing loyal clientele that made woolworths what it is today.

My 17 year old son was going to Kmart at Werribee plazza to buy batteries for his Xbox controller. Asked if I needed anything and I said yes toilet paper and Panadol. He went to Pacific Werribee Woolworths and was accused of stealing the toilet paper. He went through the self serve and didn't take his receipt. Was stopped by two staff who he told I payed and you can check the register. They didn't care and kept harrassing him for approx ten minutes. He ended up being allowed to leave with no apology. Absolutely discussing. Not all kids are bad kids. This will not be the end of this. I will be taking it further. I work in retail and it's the law that you can only accuse someone if it's 100% true. You and your staff are discraceful and should be delt with appropriately. You think because you are a corporate company you can treat and get away with treating your customers the way you do. Just because he is a teenager it never gave your staff the right to bully and accuse him. Anywonder we normally shop at Coles.

Had enough. $300 spent online shopping and $50 not delivered nor remedied. Plus, who pays delivery fee when spending $300!!! Fashion stores dont!! Ive told Trump - CIC USA. He always gets business straightened out! Plus Woolies staff member female in uniform pushed us off path near Buranda shops Qld!!

Yes. See?? I am not alone in this! Trumo would say if they do bad business, go elsewhere!

Average rating 1.5???hmmm explains a lot

Disappointed Woolworths. My order has $50 worth missing and i have not got $50 refund or those groceries

Obviously Woolies struggling with money since 2022 cos no recent customer posts here cos you cant survive it!

Non delivery of grocery order BUT he main problem is no one to contact to get explanation as to why the problem occurred. As an 80 year old I would expect priority customers would get easy access to sort out problems I waited home all day to get an order delivered no show order. Then to add to my frustration I was on the mobile for 25 minutes plus to arrange to talk to a real person the my order I find had not even left the carrier My order number is 71793093 dated 27/8/20 slated for delivery time between 7am and 2pm

If Woolworths are going to have a reliable home delivery they need to employ more people to allow customers to gain access to a human to explain why their problem has been allowed to exist in the first place without the need to find out there is a 30 minute delay in getting to talk to a human I really don't know how us oldies without computer and mobile savvy get on the system is far to complicated. Surely the Woolworths IT people can get notified by the carrier when take a photo of the actual delivery site would be easy to set up from their SMS they send from their mobile phone.

Ian Booth

I had a online order put in on Saturday to be delivered on Friday

Ok so that’s about a week in advance, I got a phone call at 9pm on Thursday night. To be told that my order could not be delivered, I was given two options 1. To cancel. 2 was to get delivered in another week (if it would fit on the truck ) but would not guarantee it

So I was forced to say that I was canceling the order. Not that they were canceling it for me.

Oh and I would have to wait 3-5 business days for my refund

I feel for a company of this size this is just not right

Shame on you Woolworths.

Will NOT be going back