Corporate Office Headquarters

Head Office Address : 833 Collins St, Docklands VIC 3008, Australia

Phone Number : 131314

Email :

Web :

Twitter ID : @ANZ_AU

ANZ Australia corporate office headquarters
ANZ Australia
Average rating:  
 7 reviews
 by Dean

Am interstate and anz credit card is blocked with ****123 great cannot bokk flight, extra costs as travel goes up and no response from feddback complaints after 6 emails, corporate email address not working also. Have never had a mobile phone so ****123 means nothing but cannot use my credit card.SA complaints form service a zero plus..

 by Cee Jay

The ANZ is an absolutely incompetent disgrace. The ANZ ceased to send (without warning) my hard-copy bank statements and has failed to provide me with Internet banking facilities. I am unable to access my bank account. When I telephone ANZ customer service I am told that I must go to a local branch - despite being elderly and very vulnerable to serious ill-health if I contract the highly contagious Omicron variant of COVID-19. I was told that the ONLY way I can gain access to my ANZ bank account is to email a copy of my passport or drivers license to the ANZ - despite email being less than secure and the provision of identifying documents via email is a security risk. When I stated this, the ill-mannered, rude customer service employee hung up the phone and rudely disconnected the call. Next step will be a formal written complaint to the ANZ CEO Shane Elliott, followed by a written complaint to the Financial Services Industry Ombudsman as I have been trying to access my account for 2 years. Fortunately, I have a second bank account with a more reliable and helpful competitive bank - otherwise, I would have no funds for living expenses. Avoid the ANZ as the customer service is appalling and the bank is incompetent.

 by William Lander

I am a member and Treasurer of a local service club in Devonport Tasmania and we have been banking with ANZ for about 10-11 years. Prior to Christmas I received advice that our club needed to have all signatories visit the bank to provide proof of identity or our services would be affected. Due to the poor service we had been receiving we decided to change to another banking institution. As the Christmas period intervened it has taken a little linger to set up accounts at our new institution. In the meantime (without warning) ANZ decided to stop honouring our cheques which has resulted in some of our suppliers to stop supply. On enquiring with the local ANZ branch, we were advised that our accounts had been suspended until signatories provided proof of identity. I visited the branch today to ask whether all outstanding matters had been resolved and was told I would have to make an appointment. What very poor customer service this is to make customers attend at the bank's convenience. We will be so pleased when we dont need to use ANZ again.

 by Robert Tidd

This company is totally incompetent. I have forwarded mail to the sender of the previous occupant of this house. I have returned it to the ANZ. I have rung the bank. I have written to the CEO. I have visited the local branch. I have had email conversations with the CEO, still the mail keeps coming. If they can't do something as simple as changing an address, why would you trust them with your money? Avoid if you want basic customer service.

 by bill lewis

poorest customer service in Australia but I'm sure they don't care. test= try and find out who's in charge and in a decision making capacity at any branch or something simple try talking to some one on the phone !!!!!!!!!!!!!! waste of time

 by Henry dawson


 by Parm Brar

Good service.

Recently updated on September 19th, 2019 at 12:14 pm

ANZ Headquarters Info

You can find the corporate office address and headquarters in Docklands VIC 3008. Most of the operations handled from this ANZ Australia corporate headquarter.

  • Address: ANZ headquarters is completely transparent when it comes to contact information and location of the ANZ. You can address any letters to this corporate headquarters office to:

833 Collins St, Docklands VIC 3008, Australia.

  • Phone Number: Call 13 13 14 to reach someone at ANZ headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday – Thursday: 9:30 am – 4:00 pm / Friday: 9:30 a.m. – 5:00 p.m. / Saturday – Sunday: Closed. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email ANZ at that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Media Help department.
  • Website: You can use their website and contact any department for general help. there is no dedicated website for ANZ headquarters.

ANZ Headquarters Executive Team

Meet the team providing strong leadership to ANZ headquarters. Below are some executive team members name of ANZ corporate office Australia.

  • Shayne Elliott – CEO
  • Maile Carnegie – Group Executive Digital and Australia Transformation
  • Kevin Corbally – Group Chief Risk Officer
  • Farhan Faruqui – Group Executive, International
  • Gerard Florian – Group Executive Technology
  • Alexis George – Deputy Chief Executive Officer and Group Executive Wealth Australia
  • Mark Hand – Group Executive Australia Retail and Commercial Banking
  • Michelle Jablko – Chief Financial Officer
  • Kathryn van der Merwe – Group Executive Talent and Culture
  • Antonia Watson – Acting CEO of New Zealand
  • Mark Whelan – Group Executive, Institutional

ANZ corporate office addresses

Corporate addresses
ANZ (Australia)  833 Collins St, Docklands VIC 3008, Australia

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