Fishpond

Corporate head office, Headquarters
Fishpond Australia corporate office headquarters

Web : https://www.fishpond.com.au/

Phone Number : 303-534-3474

Address :9 Airpark Drive Airport Oaks, 2240, New Zealand

Email : newsletters@fishpond.com.au

Twitter ID : @Fishpondcom

Fishpond Australia
Average rating:  
 6 reviews
 by Order never arrived

Order never arrived. I lost money with them. They refuse to process a refund. Please avoid, this is a scam website.

 by Refused refund for missing item

Ordered a jigsaw in March. It went missing in the post and 4 months later it hadn’t arrived. I asked for a refund and was told by their customer service representative that they wouldn’t provide a refund because “they’re a small business and if everyone asks for refunds we’ll go out if business”. They didn’t respond to any further emails. I had to lodge a dispute with PayPal. They didn’t respond to PayPal and in the end PayPal found in my favour and refunded the price into my account. A really bad experience. Find someone else to buy from!

 by Mike A.

Terrible company! they have a message on this phone that they are away on a company fishing trip until july 27! Really? While they are spending my money for beer and bait , I guess!

They are liars and cheats! Sent me an email stating that the pandemic has delayed my shipment but they only created a shipping label at the shipper but never delivered the product!



Terrible liars and cheat!

CEO's name is Daniel Robertson- I hope this reaches your desk Danny!

 by Janet Dain

I am writing this review in desperation as I ordered a book in March through fishpond - they used an agent. Book never arrived. I go around in circles as I am told I am to contact agent and if no response to get back to fishpond which I do without a reply. I now want my money returned! but helpdesk takes me around in circles. I WANT TO MAKE OFFICIAL COMPLAINT!!

 by Marian Patrizio

I prepaid last year for a book that I have not received. It is currently for sale on their website. I have, at their request, provided proof of payment and the order number via scan. I have attempted to provide an order number on line since they have no phone number and cannot be spoken to. I go through a circular series of menus asking for information. There is always one critical piece that the menu will not let me fill in so that my enquiry is never sent. There is no phone contact.



I have used them in the past and received what I ordered. I will never use them again.

beware of this company.



Beware of this company.

 by Melissa Reid

Good service

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Fishpond Australia
Average rating:  
 6 reviews
 by Order never arrived

Order never arrived. I lost money with them. They refuse to process a refund. Please avoid, this is a scam website.

 by Refused refund for missing item

Ordered a jigsaw in March. It went missing in the post and 4 months later it hadn’t arrived. I asked for a refund and was told by their customer service representative that they wouldn’t provide a refund because “they’re a small business and if everyone asks for refunds we’ll go out if business”. They didn’t respond to any further emails. I had to lodge a dispute with PayPal. They didn’t respond to PayPal and in the end PayPal found in my favour and refunded the price into my account. A really bad experience. Find someone else to buy from!

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Fishpond Headquarters Info

You can find the corporate head office address and headquarters in Oaks, 2240, New Zealand. Most of the operations handled from this Fishpond Australia corporate headquarter.

  • Address: Fishpond headquarters is completely transparent when it comes to contact information and location of the Fishpond. You can address any letters to this corporate headquarters office to:

9 Airpark Drive Airport Oaks, 2240, New Zealand

  • Phone Number: Call 303-534-3474 to reach someone at Fishpond headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 24 Hours and Saturday to Sunday: 24 Hours. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email Fishpond at newsletters@fishpond.com.au that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Media Help department.
  • Website: You can use their website www.fishpond.com.au and contact any department for general help. there is no dedicated website for Fishpond headquarters.

Fishpond Headquarters Executive Team

Meet the team providing strong leadership to Fishpond headquarters. Below are some executive team members name of Fishpond corporate head office Australia.

  • Daniel Robertson : Chief Executive Officer
  • Ben Powles : General Manager
  • Kate Hunter : Group Financial Controller

Fishpond corporate office addresses

Corporate addresses
Fishpond (Australia)  9 Airpark Drive Airport Oaks, 2240, New Zealand

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