IGA Supermarkets

Is it normal for people to sell your branded shopping trolleys on market place namely sunshine coast ??

Having lived in Seaford,Victoria for 4 months now, I have had the opportunity to shop at the Seaford IGA (Ritchies) on an almost daily basis.

I have encountered nothing but courteous, knowledgeable staff providing exceptional service who make the shopping experience one to enjoy.

To highlight this, I recently had occasion to shop at Ritchies in preparation for a large family gathering that I was hosting, an occassion that can cause some stress leading up.

Not only were the staff on hand super helpful, they took the time to understand what I was planning and my requirements that made me as a customer, feel special.

As stated, all staff I have encountered at this store have been terrific but I would like to point out 4 particular staff members that went above and beyond to make my experience not only stress free but actually enjoyable. That they enquired how the event panned out on my next visit show me they are genuine and enjoy helping customers...wonderful kudos on the culture that has been developed within this store.

The 4 staff members that provided that experience on this particular occasion were Penny, Nicole and Paige in the Deli section and Shane (front counters and floor management).

I truly hope this feedback makes it to them and shared with all team members at the store, truly well deserved.

Iga pennant hills i have no complaints only praise today i went in to buy my daughter Who has mental health issues only to find they never had any in stock scorch peanut bites her favorites while i was there a very nice young lady was packing shelves in the lolly and choc area i asked her why it shows on my phone in stock she told she would look and i asked who she was and she was the store manager anyway i told her not to worry i would buy my daughter something else so went through the check out and as i was walking out half way down the cenre not even in the shop a tap on my should and it was that lovely manager with a pkt of the scorch peanut bags she found a box up top? I went to pay and she said no thats on IGA what a great asset this young manager is to IGA i hope she gets recognition Thank Helen Atkinson.As a matter of fact all the staff are polite and serve with a smile

No commonsense - why do you employ such incompetent staff?

Moss Vale NSW STORE - Wed 22/3/23 - 4.30pm

I wanted to purchase one (1) kg of Bulgarian feta - it normally come in a sealed box, marked 1 kg - the cost on display is $26 Kg

I asked to have the 1kg box - the staff put the box on the scale and wanted to charge $36

I told them the content is 1kg - and I have been buying this from them in the past few years.

The staff behind the counter refused stating that if I wanted it they will have to open the box, take out the block of cheese from its water, place the block of cheese on the scale, and then back into the box.

No matter my explanation, that its 1kg has to be and comes with its water to preserve it, why charge me for the box and water weight along with the cheese. I can’t simply get a block of 1kg without having its water and box to keep in the fridge for a week or two - no matter how sensibly, and logically I explained, they simply didn’t react and refused to give/sell me the cheese - I lost my cool and asked for the manager only to be told that he/she left at 4pm. I asked for a supervisor, no one was available. I left the store very disappointed and angry - and went to COLES were I bought the same cheese in a box and will be doing this from now on.

Shame on you

I bought mince the more is spread the more dead meat I found this was to feed my son and myself for the next few nights until pension day Thursday

Sending emails and calling and going in there today they refuse to give me a refund without the product or receipt of purchase I spoke with sue informing her that tonight will be the third night my son and I won’t be eating

No I begged her to show compassion no I’m desperate and appalled that anyone let alone a big company would treat people in despair like this

What will day 4 bring no one cares

I have two stores near by one doesn't match the prices in the catalogue while the other doesn't always stock the advertised specials

IGA Bowen special's! However I always seem to pay the higher price at the counter, sick of telling the poor kids at counter about this and them looking at me like kangaroos at headlights. Lost another local!

Iga paynesville staffs rude behaviour is totally unacceptable. As a local I am tried of the behaviour shown by staff mostly in the evenings. I have just shop there and a senior female staff member was so rude to the point I will no longer shop there and drive into Bainsdale now to shop. Additionally staff constantly over charge on tomatoes as an example and when you correct them more times or not they are then rude towards you. When I shop there I am paying their wages therefore I dont see why I should accept this behaviour.

U run a hunting ground for trolls. And gang stalkers.1/3 star is an over statement.

Every time I shop in IGA ballarat north I found they charged me the original price not the special price displayed on shelves ,no manager to speak to every time .

Had to go back to store many times ,to raise the issue . Imagine how much they over charge other people who donot check receipts I have disability to hard for me to go home back to store..