Nike

Corporate head office, Headquarters
Nike Australia corporate office headquarters

Web : https://www.nike.com/au/

Phone Number : 1300656453

Address :161 Collins St, Melbourne VIC 3000, Australia

Email : info@nike.com

Twitter ID : @Nike

Nike Australia
Average rating:  
 9 reviews
 by Jeanette

Order placed 14th Aug20 (birthday present for children) to date 9th Sept,order has not been delivered. Nike says followup with Aust.Post. Spoke to Aust.Post, they say get addressee to follow up. Imagine getting 10year olds to follow up.

 by Stacey Luke

Absolutely Disgusted!

Ordered a hoodie on 19/8/20.

Consistently checked tracking and wasn't leaving the Melbourne processing facility.

Called customer support on two occasions and they provided no clarity.

Called on 14/9/20 and demanded another to be resent with express postage.

No option except a refund and for me to reorder!

This was a special gift and now will not be possible.

Pathetic service Nike!

Try having your call centre in Australia!

 by Lydia Di Rienzo

Can someone please explain how the new Nike Pegasus 37 can be a running shoe when it is coming apart after only 2 months. These shoes have a price tag of $180.00. The toe area is ripping and also the inner rim of the shoe. Nike advises the shoe had been worn too much.. Expect to be throwing these shoes out after 2 months..

 by Rashid

On the 23rd of October 2020 I bought a pair of running shoes on their website. During shipping, they had lost my purchase via their partner (Australlia Post) I then rang their customer service and inquired to their next step - they asked me to wait until the investigation was completed. Few days later I rang them back to follow up and they gave me the same running commentary ( investigation is ongoing) I then requested to speak to their supervisor and asked to why this was taking so long - and she replied that Aust post hadn't replied to their query. I then asked if I should call Auspost and see if I can expedite the process to which she replied "yes, if you want". The same day I called Austpost to explain the problem and they immediately sent me a official document to certify that they have regrettably lost my item. I then sent an email to Nike with an attachment from Austpost . Speaking to them today 23.11.202 they are now saying this case is still ongoing and they cannot refund until they hear from Austpost (Considerig I have provided a document) So after following up with Austpost - it turned out to be a waste of time and effort considering I am the customer and should not have to be chasing up Austpost (UNBELIEVABLE). This has been a horrible experience - Just horrible. I've been buying their product for well over 30 years now. There is nothing genuine about their empathy, and it" the same predicted narrative.

 by Stephanie

Dear:

Nike



I purchased a pair of Nike's 270 Black and white sneakers 7 days ago on full price and few days later I received an email that Nike Miranda the store I purchased the shoes from is 20% off store wide. I came to the store to refund and re purchase the same item if the store didn't have the same style of sneakers for men as when I purchased the shoes the store didn't have the men's size for my son and I end up buying the women shoes. It has been used once and is in perfect condition.



The manager in the store wasn't happy at all and told me no refunds or exchanges were allowed and she tried to intimidated me by taking photos of the shoes in my face. However, this was upsetting and humiliating as she did refund garments of clothing to a couple in front of me. Can you please tell me what was the difference between them and me? refunds and returns were not allowed? Everyone should be treated equally and I didn't expect less from a well recognised brand as Nike.





I'm certain she believed I didn't understand what she was telling me due to my accent and she tried to make me go away every instant. Before I came to the store I did read Nike's returns policy which allows 60 days for the refund and returns of items if customers changed their minds even thought the items was used for trial and 30 days in Australia. For my surprised the manager told me Nike in Miranda doesn't belong to Nike but instead belongs to Retail Prodigy which I couldn't understand how your policies changed even thought it's a franchise.



When I asked where your conditions and exclusions could be found she didn't know where to find them and she told me it could be seen on the receipt which she showed me but no conditions or exclusions weren't included and customers could not have a read. At this point she showed me the one you have for sales assistants which is useless from a customer's point of view as how do you expect to read and have knowledge of it when its not public.



I wouldn't mind coming back and forth but I live an hour away.Thank you in advance. Hope to hear from you soon.



Regards

Estefania Alvarez

0404210005

 by Kerry-lee marshall

DISGUSTED!!

Re.the walking with jesus and walking with S#$! Runners - i speak from god the real one most high HIMSELF and on behalf of the HOLY FAMILY, ALL POLICE AND THE UNIVERSE- we reject the Nike brand amd declare UNIVERSALLY we are "DISGUSTED" aghast....

unless nike makes a GLOBAL PUBLIC APOLOGY to jesus christ the real one and all of humanity for their crime against humanity, evil display and conducts, we state the brand NIKE is DOOMED. WILL NEVER RECOVER. You know how to contact him, fold your hands in prayer, hes really a top bloke, you have been warned and advised, he has given you time to respond. Once AGAIN, in the name of jesus christ most high the real living god and blood relative of MINE, I SPEAK FOR HIM WITH A VOICE OF AUTHORITY, we CLAIM universally to nike "DISGUSTED"

"Forgive them, for they know not what theyre doing"

 by fiona

Gday. Recent I’ve brought my first 2 decent pairs of shoes in 24+ yrs ( kids lol ) and I went back to my childhood favourites. Boy am I glad, I recently brought a pair of wmn Air Max Oketo’s and a pair of Wmn 2k Zoom . Size 10 womens Perfect fit as I always remembered and oh so very comfy ( wish I had got the Zoom in Black for work). I have lower back problems so hoped these would help. Which ive found have a tiny bit already 😃 Thank you

I just felt with all the negativity going on that I wanted to say a big THANK YOU for some great shoes. Great work All.



Fiona

 by Amanda

So disgusted daughter has air max bikes and the stitching is all coming out sole of shoe seperating from show took then back to Nike and was told not there problem to bad so default in the manufacturer is the consumers fault with Nike apparently so so uoset

 by Whistle Blower

I bought Nike shoe and wear it till now (almost 3 years!) seller was very friendly.

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Nike Australia
Average rating:  
 9 reviews
 by Jeanette

Order placed 14th Aug20 (birthday present for children) to date 9th Sept,order has not been delivered. Nike says followup with Aust.Post. Spoke to Aust.Post, they say get addressee to follow up. Imagine getting 10year olds to follow up.

 by Stacey Luke

Absolutely Disgusted!

Ordered a hoodie on 19/8/20.

Consistently checked tracking and wasn't leaving the Melbourne processing facility.

Called customer support on two occasions and they provided no clarity.

Called on 14/9/20 and demanded another to be resent with express postage.

No option except a refund and for me to reorder!

This was a special gift and now will not be possible.

Pathetic service Nike!

Try having your call centre in Australia!

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Nike Headquarters Info

You can find the corporate head office address and headquarters in Melbourne VIC 3000. Most of the operations handled from this Nike Australia corporate headquarter.

  • Address: Nike headquarters is completely transparent when it comes to contact information and location of the Nike. You can address any letters to this corporate headquarters office to:

Nike, 161 Collins St, Melbourne VIC 3000, Australia

  • Phone Number: Call +61 1300 656 453 to reach someone at Nike headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Sunday: 24 Hours. We suspect the corporate head office is also open during these times.
  • Email: As an alternative, you can email Nike at info@nike.com that may help spread the word about your problem. You can also contact someone close to the corporate head office by emailing the Media Help department.
  • Website: You can use their website www.nike.com/au/ and contact any department for general help. there is no dedicated website for Nike headquarters.

Nike Headquarters Executive Team

Meet the team providing strong leadership to Nike headquarters. Below are some executive team members name of Nike corporate office Australia.

  • Andy Campion: Evp, Chief Financial Officer
  • Elliott Hill: President Of Consumer And Marketplace
  • Hilary Krane: Evp, Chief Administrative Officer & General Counsel
  • Monique Matheson: Evp, Global Human Resources
  • John Slusher: Evp, Global Sports Marketing
  • Michael Spillane: President Of Categories And Product
  • Eric Sprunk: Chief Operating Officer

Nike corporate office addresses

Corporate addresses
Nike (Australia)  Nike, 161 Collins St, Melbourne VIC 3000, Australia

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