Ebay

Corporate head office, Headquarters
Ebay corporate office headquarters

Web : https://www.ebay.com.au/help/home

Phone Number : 1800322928

Address :10th floor, 45 Market Street, Sydney, NSW 2000

Email : service@ebay.com.au

Twitter ID : @askebay

Ebay Australia
Average rating:  
 81 reviews
 by There will be a reckoning

Really stupid business practice to rip sellers off and then piss them off with zero help, and have your office locations worldwide listed for everyone to see....I’ll be seeing some of you soon and we can have a face to face chat about how you stole my money...

 by Customer

Clearly, agree. Unable to speak with customer support at ebay, on their 1800 telephone number. There are several breaches of law it seems with this practice, and under ACCC consumer laws too.

 by Very Disappointed...

I have just recently had my account "Suspended Indefinitely" by Ebay AU. This is for what is stated as having listed counterfeit items. They are in no way counterfeit BUT: they will not provide any evidence, citing "internal Policy". There is no avenue for appeal, and they have charged me listing fees, and de-listed the items. All e-mails to their resolution centre have been responded with no further correspondence will be entered into. I can provide whatever evidence it takes to support the genuine nature of the items I am selling. I have been a customer and supplier of ebay for 16 years. I have 100% feedback, and no complaints whatsoever about items sold.



In other words, no recourse, no discussion.



Can anyone suggest a way?

 by M & C Gallaghet

Zero rating for customer service. Pathetic is not a strong enough word.

We were charged freight twice on three items amount in excess of $85.

On receipt of our invoice early Sept we replied with the details of the overcharge, no response.

We tried “Chat”, told a minutes delay one hour later nothing this happened on three occasions.

We sent notification via express post, delivered 5 day before payment deducted from our account, NOTHING in response.

EBay have made thousands of $’s from us in commission and postage.

Obviously we are not valued

 by Graeme Hamer

It seems Ebay wants to hide from the public behind their computer, you cannot contact any one about dodgy suppliers, you cannot contact dodgy suppliers for supplying wrong products. You cannot contact Ebay about getting credits. You cannot contact dodgy suppliers to get credits, this business so bad I cannot give it a rating. Where is there a phone number to contact a normal human being.

 by stephen oneill

i would hot trust ebay anymore,brought item on ebay did not turn up and could not get refund.seller wont answer.tried to contact ebay .that was a joke,they wiped it as well,been scamed by both parties

 by Henry

the worst company I know - it does not support its own partners who makes money for them - the sellers, 70% of my active listings are not searchable on ebay, the problem has not been sorted for last 6 months

 by ME

I am so sick of buying & waiting weeks for something that can be delivered by Australia post within 2 days then having to do chat with a stranger & getting nowhere but just have to keep on waiting.... this is not covid related because I send parcels ;& it is a fact that if done properly it can arrive on time... but you have to sent it.

 by Mark

Ebay has no concept of customer service, they really do hide behind recorded messages AND useless on line 'help' chat... Disgusting service!!!!

 by Spacey

I wrote truthful feedback against a seller, stating that they cancelled my purchase and relisted the item at a higher price (after being unable to post it because they'd gone away from home for a month). The seller refused to supply the item later, nor even engage in any communication about same. After two weeks of trying to sort things out, I left simple and truthful feedback about what had occurred. The seller became enraged, sent me angry emails demanding that I remove the feedback, and then wrote lies about me in their 'rebuttal' of my comment/feedback. Ebay won't let me leave a reply comment against their defamatory lies, and claims that their comments do not qualify for removal. I've now had to threaten Ebay with legal action, over a pair of $40 shoes, due to a seller who is a drama queen, a liar, and unable to manage their own business at the present time.

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Ebay Australia
Average rating:  
 81 reviews
 by There will be a reckoning

Really stupid business practice to rip sellers off and then piss them off with zero help, and have your office locations worldwide listed for everyone to see....I’ll be seeing some of you soon and we can have a face to face chat about how you stole my money...

 by Very Disappointed...

I have just recently had my account "Suspended Indefinitely" by Ebay AU. This is for what is stated as having listed counterfeit items. They are in no way counterfeit BUT: they will not provide any evidence, citing "internal Policy". There is no avenue for appeal, and they have charged me listing fees, and de-listed the items. All e-mails to their resolution centre have been responded with no further correspondence will be entered into. I can provide whatever evidence it takes to support the genuine nature of the items I am selling. I have been a customer and supplier of ebay for 16 years. I have 100% feedback, and no complaints whatsoever about items sold.



In other words, no recourse, no discussion.



Can anyone suggest a way?

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Ebay Australia Headquarters Info

You can find the corporate office address and eBay Australia headquarters in 10th floor, 45 Market Street, Sydney, NSW-2000. Most of the operations handled from this eBay AU corporate headquarter.

  • Address: Ebay Australia headquarters is completely transparent when it comes to contact information and location of the Ebay headquarters. You can address any letters to this corporate headquarters office to:

10th floor, 45 Market Street, Sydney, NSW-2000.

eBay Global corporate headquarters : 2145 Hamilton Ave, San Jose, CA, U.S.A – 95125
For any general inquiries, please contact Ebay head office number : (408) 376-7400

  • Phone Number: Call 1800 322 928 to reach someone at Ebay Australia headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during 8:00 am to 10:00 pm, local time, 7 days a week.
  • Email: As an alternative, you can email Ebay at service@ebay.com.au that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Media Help department.
  • Website: You can use their website ebay.com.au/help/home and contact any department for general help. there is no dedicated website for Ebay headquarters.

Ebay Headquarters Executive Team

Ebay headquarters is run by an executive team. Below are some executive team members name of Ebay corporate office Australia.

  • Devin Wenig – President & CEO
  • Alessandro Coppo – SVP, General Manager, eBay Classifieds Group
  • Steve Fisher – SVP, Chief Technology Officer
  • Marie Oh Huber – SVP Legal Affairs, General Counsel & Secretary
  • Wendy Jones – SVP, Global Operations
  • Jay Lee – SVP, General Manager, Markets
  • Kris Miller – SVP, Chief Strategy Officer
  • Scott Schenkel – SVP, Chief Financial Officer

Ebay corporate office addresses

Corporate addresses
Ebay Airways (Australia)  10th floor, 45 Market Street, Sydney, NSW-2000, Australia
Ebay Global (USA)  2145 Hamilton Ave, San Jose, CA, U.S.A – 95125
Ebay Asia Pacific (Singapore)  Millenia Tower One, Temasek Blvd, Singapore 039192
Ebay U.K. South RichmondLondon

Resource Links

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Also Read : Jetstar Corporate office

Submit your review
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3
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5
Submit
     
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Create your own review

Ebay Australia
Average rating:  
 81 reviews
 by There will be a reckoning

Really stupid business practice to rip sellers off and then piss them off with zero help, and have your office locations worldwide listed for everyone to see....I’ll be seeing some of you soon and we can have a face to face chat about how you stole my money...

 by Very Disappointed...

I have just recently had my account "Suspended Indefinitely" by Ebay AU. This is for what is stated as having listed counterfeit items. They are in no way counterfeit BUT: they will not provide any evidence, citing "internal Policy". There is no avenue for appeal, and they have charged me listing fees, and de-listed the items. All e-mails to their resolution centre have been responded with no further correspondence will be entered into. I can provide whatever evidence it takes to support the genuine nature of the items I am selling. I have been a customer and supplier of ebay for 16 years. I have 100% feedback, and no complaints whatsoever about items sold.



In other words, no recourse, no discussion.



Can anyone suggest a way?

 by Customer

Clearly, agree. Unable to speak with customer support at ebay, on their 1800 telephone number. There are several breaches of law it seems with this practice, and under ACCC consumer laws too.

 by M & C Gallaghet

Zero rating for customer service. Pathetic is not a strong enough word.

We were charged freight twice on three items amount in excess of $85.

On receipt of our invoice early Sept we replied with the details of the overcharge, no response.

We tried “Chat”, told a minutes delay one hour later nothing this happened on three occasions.

We sent notification via express post, delivered 5 day before payment deducted from our account, NOTHING in response.

EBay have made thousands of $’s from us in commission and postage.

Obviously we are not valued

 by Graeme Hamer

It seems Ebay wants to hide from the public behind their computer, you cannot contact any one about dodgy suppliers, you cannot contact dodgy suppliers for supplying wrong products. You cannot contact Ebay about getting credits. You cannot contact dodgy suppliers to get credits, this business so bad I cannot give it a rating. Where is there a phone number to contact a normal human being.

 by stephen oneill

i would hot trust ebay anymore,brought item on ebay did not turn up and could not get refund.seller wont answer.tried to contact ebay .that was a joke,they wiped it as well,been scamed by both parties

 by Henry

the worst company I know - it does not support its own partners who makes money for them - the sellers, 70% of my active listings are not searchable on ebay, the problem has not been sorted for last 6 months

 by ME

I am so sick of buying & waiting weeks for something that can be delivered by Australia post within 2 days then having to do chat with a stranger & getting nowhere but just have to keep on waiting.... this is not covid related because I send parcels ;& it is a fact that if done properly it can arrive on time... but you have to sent it.

 by Mark

Ebay has no concept of customer service, they really do hide behind recorded messages AND useless on line 'help' chat... Disgusting service!!!!

 by Spacey

I wrote truthful feedback against a seller, stating that they cancelled my purchase and relisted the item at a higher price (after being unable to post it because they'd gone away from home for a month). The seller refused to supply the item later, nor even engage in any communication about same. After two weeks of trying to sort things out, I left simple and truthful feedback about what had occurred. The seller became enraged, sent me angry emails demanding that I remove the feedback, and then wrote lies about me in their 'rebuttal' of my comment/feedback. Ebay won't let me leave a reply comment against their defamatory lies, and claims that their comments do not qualify for removal. I've now had to threaten Ebay with legal action, over a pair of $40 shoes, due to a seller who is a drama queen, a liar, and unable to manage their own business at the present time.

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