Red Rooster

Hi there I love red Rooster but today I ordered a rooster roll combo From Mcmillans road Marrara NT Darwin 0812 and I found a thin sharp bone in my rooster roll at I was eating and it had cut inside my mouth a little bit at the top. I have a photo of the bone too... where can I send this photo to?

After buying a strip combo and went home at Gladstone park store l found strips to be frozen so went back to replace them. I was received a very rude response not even a sorry. When my strips were given back to me dripping in oil l found the had put the ones l brought back in the fryer and cooked them again so l asked to be replaced again for the third time l was handed back the same ones again. I find recooking something that l left the store with very poor health and safety practices so when l asked for a refund l was handed $4 when the order was $29. Especially during a pandemic who knows what l could of done to the food before they put it back in fryer where they cook everyone food

If you order meal on the net that states 12 pieces of chicken then you receive 1 whole chicken and a quarter of a chicken you don’t have 12 pieces there for the advertised product is wrong. Then you try to call head office in Perth and the number is disconnected so tell me what is wrong with the whole picture. Answer you should have gone to KFC

my friend went into the store, ordered a reds roast, got home and no chicken was in the bag so we rang the store at 6.40 to get them to send one to our address. i rang back n they said the guy had left 5 minutes before hand and at 7.30 im still waiting for the chicken to be delivered. the children in store are too busy chit chatting and dont pay attention to the order and what kind of delivery time is this. Coffs Harbour Southside Red Rooster NSW

After a bad day at work I thought I’d treat myself, ordered

Chicken parmigiana got home sat down took my first bite

Chicken cold sauce cold cheese not melted and chips

Couldn’t eat them way way to salty . $15. Totally wasted

Steve 0434062925

Bought a few items 2 x Parma rippa boxes whole chicken as a add on 10 cheesy nuggets $5 when i went to pay and used my loyalty points they charged me full price for the cheesy nuggets said i could not have the reduced rate as i had used my loyalty points not told beforehand what a load of false advertising

Terrible service for the past six months at red rooster Rivervale on great eastern highway.Staff cannot take off a drink and add a small gravy .Always something left out from food to spoon or fork and tissues etcetc.Manager does not car3 during day shift.

Pakenham web site said open until 10:00pm drive 20 minutes to the drive through it 9:05 pm and a rude girl comes on the mic and tell me they are shut and I say the website says 10:00pm. She comes back with its 9:00pm as I have just changed it. I leave and go home it 9:35pm and the website still saying they are open

I will never eat from Red Rooster again

I ordered a family meal from drive thru- the took a photo of the black chip that was in my meal.

I reported this to the store... a few days later a manager called me back and concocted a story that it was too much sugar on the food!!

What??????

I have been in this industry for over 40 years... I then told the manager to stop LYING it was a chip that has been over cooked for weeks - you either do not clean the chip fryer proper or your preparation area is dirty as well...

the store manager then got stroppy and tried to tell me I was wrong - and I told him I AM NOT...

the manager then tried to change the subject and only offered to give me a box of chips... this is not customer service...

SINCE our meal was ruined a full refund would of been appreciated not a backhanded reimbursement of the chips.

VERY VERY UPSET CUSTOMER!

I have the pictures to show anyone who is interested.

going through the drive through with no signage with the lockdown over was told by a nervous teenager through a crack in the sliding door i could be served with out a mask . If someone working is that paranoid about it's safety with ZERO new cases in this state she should go home . common sense not grain fed obedience or righteous compliance will get us through this, not some scared twit from Noranda store with a arbitrary opinion about what constitutes a safe environment. Did look around but did not see any medical qualifications hanging on the wall when i drove off to KFC and got served no problem.