JB Hi-Fi

Corporate head office, Headquarters
JB Hi-Fi Australia corporate office headquarters

Web : https://www.jbhifi.com.au/

Phone Number : 61385307333

Address :Level 4, Office Tower 2, Chadstone Place, Chadstone Shopping Centre, 1341 Dandenong Road, Chadstone VIC 3148, Australia

Email : online_customer_service@jbhifi.com.au

Twitter ID : @JBHiFi

JB Hi-Fi Australia
Average rating:  
 9 reviews
by Lisa on JB Hi-Fi Australia

Went to JB in Hoppers Crossing, once again blown away from the most amazing service. Had Tom serve me, can I say what a lovely man, full or knowledge explained everything clearly especially for someone like me that know nothing about amplifiers. Didn't feel pressured into buying anything, but definitely felt confident about my purchase when i walked out, will only shop at this store moving forward, and wont bother with my local stores. Thanks again Tom your a legend :)

by Suzana on JB Hi-Fi Australia

I am long time customer with JB Hi-Fi and I never experienced that much dissatisfaction that will make me NEVER COME BACK AGAIN, as with the current purchase of a TV that wasn't even working fine. I tried to refund he very next day, and the hard ache the manager of the Hervey Bay Stockland store, named Jarred, gave us, was unprecedented. Most of the time store performance relays and reflects on the skills and attitude of the store-managers and this one is not an exception. Therefore, harsh penalty will do the trick and will be a lesson for future management behaviour change. Until then I will avoid the store completely.

by David on JB Hi-Fi Australia

NO STARS...they don’t even deserve one. This company is an absolute disgrace. They will take your online order, and your money. They will not, however, bother to make sure your item is sent. Nor will they answer emails asking where your item is, and why it hasn’t been sent. My item sat at their Preston store for 8 days after they had created a job with Toll to deliver it. They didn’t bother informing Toll that it was ready for pick up. JB Hi-Fi is staffed by untrained, uncaring, unsupervised morons. And their head office staff are no better. If you don’t absolutely have to do business with these people...DONT. They are a true Australian Disgrace.

by Danny Tiger on JB Hi-Fi Australia

JB Hi Fi Cranbourne Park Shopping Centre. We bought headphone the other day. the headphone was faulty making funny noises. took back to REPLACE with better and EXPENSIVE one, Staff unhelpful and stubborn, instead of checking and solving the problem, CREATED new problem. Staff make fun of us and backing each other. not willing to listen to us. called manager, manager as usual backed staff. took the faulty product back home, when connected to phone still making vibration noises. Well we recorded the fault on video. and i will upload to all Social media and YouTube and i am NOT NOT recommending anyone to Visit this Jb hi fi in Cranbourne Shopping Centre. One of the worst JB hi fi Store and customer service. Staff at Checkout had all the Negative Attitude. We explained the fault. didn't even bother to say anything. Are these people at JB hi gfi ever got any Training and Above all Manners? the way things going i think JB hi fi is the next Dick Smith.

by milky on JB Hi-Fi Australia

Disgracefully service by Elizabeth Street Hi-fi computer and TV store arrogant staff refused a cash payment due to covid19 "protecting their staff" if so why your workers not wearing gloves or mask? What happens if you don't have a debit or credit card? it would have been different if I was buying a new computer. DO NOT SHOP HERE

by John on JB Hi-Fi Australia

Arrogant manager at Coffs Harbour JB Hi-Fi. In comparison, have always had good experiences at the Good Guys, and poor customer service at JB Hi-Fi.

by jimmy on JB Hi-Fi Australia

paid for a computer & in november & still waiting for it, After they demanded i come in on the day to PAY for the computer, TO BE IN STORE WITHIN 48HRS LATER. AFTER RINGING THEM ON A WEEKLY BASIS, IT COME TO THE STORE LATE DEC, WENT AWAY OVA THE XMAS PERIOD TO COME BACK & BE TOLD BY JB HIFI, COMPUTERS GONE.. NO COMPUTER NO REFUND.. JST COCKY LITTLE SALES PERSONS THAT ARE ON STEROIDS & THINK THEY CAN INTIMIDATE LOL..

by Claudine on JB Hi-Fi Australia

I purchased a computer that was faulty and on the same day did a telstra plan that supposed to be included in my plan and that was stuffed because the sales person didn't do it right, now i am paying for a plan that I cannot use, also paying money for international calls because JB hifi sold me a faulty computer with a faulty plan that did not include internaltional calls, so i had to call international to get my computer fixed because they couldn't sort it out.
So when can we shut these people down.....

by Khushru Sethna on JB Hi-Fi Australia

Good range but can be expensive

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JB Hi-Fi Australia
Average rating:  
 9 reviews
by Lisa on JB Hi-Fi Australia

Went to JB in Hoppers Crossing, once again blown away from the most amazing service. Had Tom serve me, can I say what a lovely man, full or knowledge explained everything clearly especially for someone like me that know nothing about amplifiers. Didn't feel pressured into buying anything, but definitely felt confident about my purchase when i walked out, will only shop at this store moving forward, and wont bother with my local stores. Thanks again Tom your a legend :)

by Suzana on JB Hi-Fi Australia

I am long time customer with JB Hi-Fi and I never experienced that much dissatisfaction that will make me NEVER COME BACK AGAIN, as with the current purchase of a TV that wasn't even working fine. I tried to refund he very next day, and the hard ache the manager of the Hervey Bay Stockland store, named Jarred, gave us, was unprecedented. Most of the time store performance relays and reflects on the skills and attitude of the store-managers and this one is not an exception. Therefore, harsh penalty will do the trick and will be a lesson for future management behaviour change. Until then I will avoid the store completely.

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JB Hi-Fi Headquarters Info

You can find the corporate head office address and headquarters in Chadstone VIC 3148. Most of the operations handled from this JB Hi-Fi Australia corporate headquarter.

  • Address: JB Hi-Fi headquarters is completely transparent when it comes to contact information and location of the JB Hi-Fi. You can address any letters to this corporate headquarters office to:

Level 4, Office Tower 2, Chadstone Place, Chadstone Shopping Centre, 1341 Dandenong Road, Chadstone VIC 3148, Australia

  • Phone Number: Call +61 3 8530 7333 to reach someone at JB Hi-Fi headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Saturday: 9:00 am – 9:00 pm and Sunday: 10:00 am – 7:00 p.m. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email JB Hi-Fi at online_customer_service@jbhifi.com.au that may help spread the word about your problem.
  • Website: You can use their website www.jbhifi.com.au and contact any department for general help. there is no dedicated website for JB Hi-Fi headquarters.

JB Hi-Fi Headquarters Executive Team

Meet the team providing strong leadership to JB Hi-Fi headquarters. Below are some executive team members name of JB Hi-Fi corporate head office Australia.

  • Richard Murray : Group Chief Executive Officer and Executive Director
  • Cameron Trainor : Managing Director Group Merchandise
  • Terry Smart : Managing Director of The Good Guys
  • Nick Wells : Chief Financial Officer
  • Tim Carter : Group Supply Chain & Commercial Director
  • James Saretta : Director Strategy and Digital
  • Lynda Blakely : Group HR Director
  • Simon Page : Group Technology Director

JB Hi-Fi corporate office addresses

Corporate addresses
JB Hi-Fi (Australia)  Level 4, Office Tower 2, Chadstone Place, Chadstone Shopping Centre, 1341 Dandenong Road, Chadstone VIC 3148, Australia

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