Fitness First

Corporate head office, Headquarters
Fitness First Australia corporate office headquarters

Web : https://www.fitnessfirst.com.au

Phone Number : 61281172200

Address :level 3/55 Grafton St, Bondi Junction NSW 2022, Australia

Email : info@fitnessfirst.com.au

Twitter ID : @FitnessFirstAU

Fitness First Australia
Average rating:  
 12 reviews
 by Vince

Hi

Today I have been denied access to the fitness first Pitt Street Club.

As per entry requirement displayed at the entrance, a body temperature check is required.

I allowed a body temperature check anywhere except for my head, to the staff.

The staff (Chris, he didn't want to give me his last name) insisted that body temperature check had to be done on the forehead, even if not written anywhere.

Staff denied access and threatened me to call security if I would access the club.

I requested to the staff a signed paper specifying the access denial for the reason above.

I've been a Fitness First member for 13 years and I've never been treated this way for nonsense reasons.

Also I can' use steam sauna and dry sauna, that made me choose FF 13 years ago, but still paying the same fee.

I just suspended my membership and thinking seriously of cancelling it if things don't change.

 by Olga Lay

Had my Mares mask + snorkel stolen from the side of the pool in front of Sauna #1 while I was in the sauna at Pitt Street location. The date of the theft is Wednesday, Jan 20th btwn 12:15-1pm. I reported it immediately to the front desk and filled the "Incident Report" stating details of the theft. After numerous follow ups, f was able to get hold of the location manager on Thursday, January 28th, who agreed to set some time aside to review the cctv footage to determine which club member committed the theft and advise me on the further steps. Have not heard back. Emailed the club and also corporate, however, no actions taken on the part of FF as of yet. Seems the tactic in general here is to slightly side with a thieve. The club and corporate are protecting and harbouring the thieve...

 by Vicki

Thanks china!!! I've canceled my membership due to the stupid policy of not accepting money due the BS chinese bat flu virus. May I remind FF that money is legal tender. I boycott any companies that capitulate to these BS NWO Globalist Idiots.

No Star Rating!!!!

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It's pathetic fitness first has closed the only thing I use.

I'm now boycotting this pathetic company.

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πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘Ž

 by Victoria

The problem with BS FF they don't listen to customer complaints. They just ignore people who have a complaint and in doing so loses very good loyal customers. A very dumb move indeed coming from FF. I see now there reverting to censoring comments they don't agree with. It's so pathetic it's not funny. Boycott FF wankers big time.

 by Unhappy customer

Unbelievable !! But it’s always GYM Direct Debits I told my son do not give a Gym your bsb & Account number ,, sure enough $2000+ later he cancelled his membership he wasn’t locked in to an actual time period this was in 2018 Fitness First Hocking WA he had it for 6 months or so cancelled as he moved to NSW …and never checked his account until now 2021 & they have continually been taking out his membership. They won’t refund the $2000 + as they say we haven’t got your cancellation here..he said I came in on my last day and cancelled it!!! THEY ARE BLOODY THIEVES BANK CANT HELP WELL BLOODY ACCC WILL YOU DAMN UN AUSTRALIAN BASTARDS I HAVE TO GIVE YOU 1 STAR BUT YOU DONT DESERVE NOTH8NG

HEY EXECUTIVES WOULD LOVE TO SEE YOU REPLY πŸ™πŸ» YOU CANT TAKE MONEY WHEN YOU ARENT GIVING A PERSON A PRODUCT & YOU WOULD KNOW A DORMANT ACCOUNT COS YOU SUEE KNOW WHEN ONE ISNT PAYING β€”- HEY THIEVES

 by Melleissa bourke

After a covid scare at mermaid waters FF on the 2.12,i would like to remind you as a business you need to do more, there was an active case in the centre and unfortuntaly i attended, i was not contacted untill day 10, i work at a hospital and would hate to think of the terrible outcome if i tested positive. You have at least 4 staff behind the counter doing alot of talking and not much else.Why cant these staff take peoples temp, at least that might deter people coming in sick, ive just spent two wasted days waiting for my results , let alone worrying if i got a postive result.

 by Christine Konstadatos

Had a dreadful experience with the male receptionist at your Randwick gym today around midday. There appeared to be an issue with my sons membership. I asked to see the manager to resolve the issue. The male receptionist blankly refused. No explanation just arrogantly continued to refuse. I asked if he was the manager and then I asked Him for his name. Just refused. Very arrogant and disdainful behaviour. I felt totally embarrassed and denigrated In front of my son and other customers coming in. I am horrified that a gym with such a high profile in the community has this person in its employ.

 by Susanne MacDonald

I hope you print this review and show it to your CEO.

 by Susanne MacDonald

Indooroopilly gym closing child care facility. No notice given in fact we’re told it would resume operating by email one day. Next day all lists taken down and told NOT BY THE MANAGER but other members with children. Told it runs at a loss but haven’t asked if mums are prepared to pay more. Many gym instructors have children and use this facility Who will take their classes if they cannot bring their children. No consultation or thought has gone into this decision. PLEASE PLEASE PLEASE consult members at Indooroopilly as this is an essential facility both for looking after children and their parents sanity.

 by Peter Strohkorb

Good morning,

My wife and I have been members of FitnessFirst (and paying membership fees) ever since FF took over from Healthland last century.

For some reason, my wife is still not registered with you, her email address is not recognised by the FF system and she can not sign in, nor book a spot at a group exercise class.

We called the head office number and were on hold for the longest time without anyone answering.

This is appalling customer service, even under the current circumstances.

We attend Willoughby Platinum and my wife's member number is 8000072981.

We would like you to rectify this situation asap and confirm back to us.

Thank you.

Peter Strohkorb

mob +61 411 865 301

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Fitness First Australia
Average rating:  
 12 reviews
 by Vince

Hi

Today I have been denied access to the fitness first Pitt Street Club.

As per entry requirement displayed at the entrance, a body temperature check is required.

I allowed a body temperature check anywhere except for my head, to the staff.

The staff (Chris, he didn't want to give me his last name) insisted that body temperature check had to be done on the forehead, even if not written anywhere.

Staff denied access and threatened me to call security if I would access the club.

I requested to the staff a signed paper specifying the access denial for the reason above.

I've been a Fitness First member for 13 years and I've never been treated this way for nonsense reasons.

Also I can' use steam sauna and dry sauna, that made me choose FF 13 years ago, but still paying the same fee.

I just suspended my membership and thinking seriously of cancelling it if things don't change.

 by Olga Lay

Had my Mares mask + snorkel stolen from the side of the pool in front of Sauna #1 while I was in the sauna at Pitt Street location. The date of the theft is Wednesday, Jan 20th btwn 12:15-1pm. I reported it immediately to the front desk and filled the "Incident Report" stating details of the theft. After numerous follow ups, f was able to get hold of the location manager on Thursday, January 28th, who agreed to set some time aside to review the cctv footage to determine which club member committed the theft and advise me on the further steps. Have not heard back. Emailed the club and also corporate, however, no actions taken on the part of FF as of yet. Seems the tactic in general here is to slightly side with a thieve. The club and corporate are protecting and harbouring the thieve...

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Fitness First Headquarters Info

You can find the corporate head office address and headquarters in Bondi Junction NSW 2022. Most of the operations handled from this Fitness First Australia corporate headquarter.

  • Address: Fitness First headquarters is completely transparent when it comes to contact information and location of the Fitness First. You can address any letters to this corporate headquarters office to:

level 3/55 Grafton St, Bondi Junction NSW 2022, Australia

  • Phone Number: Call +61 2 8117 2200 to reach someone at Fitness First headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 9:00 am – 5:00 pm and Saturday to Sunday: Closed. We suspect the corporate head office is also open during these times.
  • Email: As an alternative, you can email Fitness First at info@fitnessfirst.com.au that may help spread the word about your problem. You can also contact someone close to the corporate head office by emailing the Media Help department.
  • Website: You can use their website www.fitnessfirst.com.au and contact any department for general help. there is no dedicated website for Fitness First headquarters.

Fitness First Headquarters Executive Team

Meet the team providing strong leadership to Fitness First headquarters. Below are some executive team members name of Fitness First corporate office Australia.

  • GREG OLIVER : Chief Executive Officer and Managing Director
  • ADAM LEAKE : Chief Financial Officer & Company Secretary
  • ANDREW PEARS : Chief Operating Officer
  • ADAM SKINNER : Chief Data & Technology Officer
  • ANTHONY (TONY) DEMPSEY : General Counsel
  • SIMONE FIELD : Head of Safety
  • JESS MACINTOSH : Head of People & Culture

Fitness First corporate office addresses

Corporate addresses
Fitness First (Australia)Β  level 3/55 Grafton St, Bondi Junction NSW 2022, Australia

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