Hoyts Cinema Corporate Office Headquarters

Head Office Address : 50/680 George St, Sydney NSW 2000, Australia

Phone Number : +61280716100

Email : info@hoyts.com.au

Web : https://ctg.hoyts.com.au/

Twitter ID : @HoytsAustralia

Hoyts Cinema Australia corporate office headquarters
Hoyts Cinema Australia
Average rating:  
 14 reviews
 by Nathan

Hoyts Australia are not a very nice bunch of people on the 28/5/2022 an Adelaide Hoyts Lux staff member had been directly and indirectly discriminated again and that staff member had tried telling me that Hoyt’s Lux cinema had been and didn’t know when it would reopen again clearly refusing me service due clearly hating without having a real reason a few minutes later I purchased a Lux ticket from the normal area of Hoyts front counter and made a formal complaint. The manager had been acting just a real jerk and a major dick towards me and sided with the staff member that had been intentionally refusing to serve me later on that same afternoon inside of that Hoyt’s Lux cinema that same manger had started belittle me bully me and had been really smart and nasty towards intentionally trying use major intimidation tactics towards me right in front of large numbers of customers inside of that Lux Modbury cinema. I had got up walked out on my way out after talking to a young female staff member that same manager then tried belittling me by say so what’s wrong now being a smart ass about in his tone of voice. I just said nothing and walked out.

 by Pissed off

When I hear that Hoyts has gone bankrupt I won’t shed a tear your customer service is absolutely disgusting to ask a simple question you have to submit it in an email we haven’t been to the movies in years and I was going to take my children I’d rather go and spend it on a movie I can download from the Internet now.

 by Charu Rana

I have a ticket open with your support team and it has been the worst experience I have ever got from an organisation. Its been 10 days and even after sending 5 emails still no response. I even wonder if there is any customer service team at Hoyts??



Request (540258) number. Can please someone look at it.

 by Kelly

By far the worst customer experience from a so called corporation. They are scared to speak to customers, as not one phone call is answered at a cinema or the head office. Ill definitely be supporting my small local cinema over this large corporation. From a company that survives on customers.

 by Carmel

What an irresponsible company you are your online is NOT working and calling is impossible to speak to anyone. IF there is LESS than 1 star to tick I would do so with a MINUS !!!!

 by M

The worst two staff we’ve ever come across the girl at the counter serving us didn’t understand a simple order then after explaining it to so many times I was starting to get a little stressed and she said I can’t speak to you anymore I need my manger who turners out to be a crazy power tripper!!

Nice friendly night at the movies!! We were concerned they were the type the would spit on the food.

 by Elaine

I do not rate Hoyts at all. Purchased tickets for a family movie was overcharged young girl could not resolve so took it up with Hoyts .Overcharge recognised but paid refund to a credit card that was NOT used to buy the tickets in the first place but going by them the refund has been paid but not to me. I have taken it up with consumer affairs and they are in breach of section 60 of the Consumer affairs act. Find it mind boggling that they think it is acceptable to do this and not fix their error. Would you be happy if they put your refund into incorrect account ? I star cos l could not submitt without rating !

 by Ian

Tried to raise a complaint and they have zero interest in trying to remedy it. They make it really hard to contact them and they have no complaint process. Very poor for such a big organisation who you would have thought was keen to improve.

 by Simon

Absolute rubbish you can’t get to talk to anybody you have to submit an email what a pathetic corporation!!

 by Leonie

Took our elderly mother with walking difficulties to Bankstown cinemas. Some teenagers were having a party in the lift and kept the lift going up and and down so we couldn't use the lift. This went on and on. I made a complaint. The manager said that she couldn't control people in the lift. Said the lift was working so there was nothing more she could do. Meanwhile my 88 year old mother had to walk down a massive flight of stairs. And to top it off a group of workers stood at the bottom of the stairs watching my mother struggle and laughing at me because I was so upset. Disgraceful. Have made a complaint in writing to Hoyts and the response was that the lift was working. Nothing else. Guess I'll be just going to Event Cinemas from now on. Can't abide by a group of staff who treat customers as though they are a joke. So insulting.

Recently updated on November 27th, 2023 at 10:29 am

Hoyts Cinema Headquarters Info

You can find the corporate head office address and headquarters in Sydney NSW 2000. Most of the operations handled from this Hoyts Cinema Australia corporate headquarter.

  • Address: Hoyts Cinema headquarters is completely transparent when it comes to contact information and location of the Hoyts Cinema. You can address any letters to this corporate headquarters office to:

50/680 George St, Sydney NSW 2000, Australia

  • Phone Number: Call +61 2 8071 6100 to reach someone at Hoyts Cinema headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 8:00 am – 5:00 pm and Saturday to Sunday: Closed. We suspect the corporate head office is also open during these times.
  • Email: As an alternative, you can email Hoyts Cinema at info@hoyts.com.au that may help spread the word about your problem. You can also contact someone close to the corporate head office by emailing the Media Help department.
  • Website: You can use their website ctg.hoyts.com.au and contact any department for general help. there is no dedicated website for Hoyts Cinema headquarters.

Hoyts Cinema Headquarters Executive Team

Meet the team providing strong leadership to Hoyts Cinema headquarters. Below are some executive team members name of Hoyts Cinema corporate office Australia.

  • Damian Keogh : President & CEO – Hoyts Group
  • Adam Wrightson : General Manager – Hoyts Cinema Technology Group
  • Bruce Ker : National Technical and Business Development Manager
  • Gary Watson : Customer Service and Logistics Manager
  • Dean Turner : Technical Events Manager
  • Geoff Henry : General Manager – Development and Business Systems
  • Michael Russell : Development Manager

Hoyts Cinema corporate office addresses

Corporate addresses
Hoyts Cinema (Australia)  50/680 George St, Sydney NSW 2000, Australia

Hoyts Cinema Australia Headquarters Location & Directions

Hoyts Cinema Head Office Australia Photos

Hoyts Cinema

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Also Read : Holden Headquarters Info

Hoyts Cinema Australia FAQS

Q. Where is Hoyts Cinema Australia Headquarters?
A. Hoyts Cinema Australia headquarters is located at 50/680 George St, Sydney NSW 2000, Australia.

Q. What is Hoyts Cinema australia phone number?
A. Hoyts Cinema Australia Phone number is +61 2 8071 6100.

Q. Who owns Hoyts Cinema australia?
A. Hoyts Cinema Australia is wholly owned by Dalian Wanda Group.

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Hoyts Cinema Australia
Average rating:  
 14 reviews
 by Nathan

Hoyts Australia are not a very nice bunch of people on the 28/5/2022 an Adelaide Hoyts Lux staff member had been directly and indirectly discriminated again and that staff member had tried telling me that Hoyt’s Lux cinema had been and didn’t know when it would reopen again clearly refusing me service due clearly hating without having a real reason a few minutes later I purchased a Lux ticket from the normal area of Hoyts front counter and made a formal complaint. The manager had been acting just a real jerk and a major dick towards me and sided with the staff member that had been intentionally refusing to serve me later on that same afternoon inside of that Hoyt’s Lux cinema that same manger had started belittle me bully me and had been really smart and nasty towards intentionally trying use major intimidation tactics towards me right in front of large numbers of customers inside of that Lux Modbury cinema. I had got up walked out on my way out after talking to a young female staff member that same manager then tried belittling me by say so what’s wrong now being a smart ass about in his tone of voice. I just said nothing and walked out.

 by Pissed off

When I hear that Hoyts has gone bankrupt I won’t shed a tear your customer service is absolutely disgusting to ask a simple question you have to submit it in an email we haven’t been to the movies in years and I was going to take my children I’d rather go and spend it on a movie I can download from the Internet now.

 by Charu Rana

I have a ticket open with your support team and it has been the worst experience I have ever got from an organisation. Its been 10 days and even after sending 5 emails still no response. I even wonder if there is any customer service team at Hoyts??



Request (540258) number. Can please someone look at it.

 by Kelly

By far the worst customer experience from a so called corporation. They are scared to speak to customers, as not one phone call is answered at a cinema or the head office. Ill definitely be supporting my small local cinema over this large corporation. From a company that survives on customers.

 by Carmel

What an irresponsible company you are your online is NOT working and calling is impossible to speak to anyone. IF there is LESS than 1 star to tick I would do so with a MINUS !!!!

 by M

The worst two staff we’ve ever come across the girl at the counter serving us didn’t understand a simple order then after explaining it to so many times I was starting to get a little stressed and she said I can’t speak to you anymore I need my manger who turners out to be a crazy power tripper!!

Nice friendly night at the movies!! We were concerned they were the type the would spit on the food.

 by Elaine

I do not rate Hoyts at all. Purchased tickets for a family movie was overcharged young girl could not resolve so took it up with Hoyts .Overcharge recognised but paid refund to a credit card that was NOT used to buy the tickets in the first place but going by them the refund has been paid but not to me. I have taken it up with consumer affairs and they are in breach of section 60 of the Consumer affairs act. Find it mind boggling that they think it is acceptable to do this and not fix their error. Would you be happy if they put your refund into incorrect account ? I star cos l could not submitt without rating !

 by Ian

Tried to raise a complaint and they have zero interest in trying to remedy it. They make it really hard to contact them and they have no complaint process. Very poor for such a big organisation who you would have thought was keen to improve.

 by Simon

Absolute rubbish you can’t get to talk to anybody you have to submit an email what a pathetic corporation!!

 by Leonie

Took our elderly mother with walking difficulties to Bankstown cinemas. Some teenagers were having a party in the lift and kept the lift going up and and down so we couldn't use the lift. This went on and on. I made a complaint. The manager said that she couldn't control people in the lift. Said the lift was working so there was nothing more she could do. Meanwhile my 88 year old mother had to walk down a massive flight of stairs. And to top it off a group of workers stood at the bottom of the stairs watching my mother struggle and laughing at me because I was so upset. Disgraceful. Have made a complaint in writing to Hoyts and the response was that the lift was working. Nothing else. Guess I'll be just going to Event Cinemas from now on. Can't abide by a group of staff who treat customers as though they are a joke. So insulting.

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