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Don't try phoning any Officeworks Stores any time of the day and any day
I tried many other stores not only the store I wanted.
Amazing how large companies can get away with poor contact for those who can't easily travel to stores.
In-store service is good and in-store staff are helpful
I had bought a desk with them online to be told that they would have it delivered on the Monday (which I had off). When I had called them up, they said that it would be delivered in a few hours... then I called again to find it wouldn't be delivered that day. Indeed this was repeated on the Tuesday, Wednesday, and Thursday till finally receiving the desk on the Friday.
As they have outsourced their delivery to Toll, they cannot track their orders, give a time of delivery other than between 9 am to 5 pm (although this changes days on end) and cannot prioritise their orders. Compare this to Ikea who can deliver with a time and have someone assemble it for you (we even received a call to say that the gentleman would be 10 minutes late and offered their apologies).
Amazingly the online service had initially claimed that the case was ‘closed’ in spite of the fact that the desk was not delivered and would not be delivered for another two days.
I strongly advise Officeworks to cease domestic orders until they can upgrade their online services and take ownership for the delivery of the goods. It is simply not an adequate excuse to handball your deliveries to another company and say that ‘it is not your responsibility.’
Officeworks Headquarters Info
You can find the corporate head office address and headquarters in Bentleigh East VIC 3165. Most of the operations handled from this Officeworks Australia corporate headquarter.
- Address: Officeworks headquarters is completely transparent when it comes to contact information and location of the Officeworks. You can address any letters to this corporate headquarters office to:
236-262 E Boundary Rd, Bentleigh East VIC 3165, Australia
- Phone Number: Call +61 1300 633 423 to reach someone at Officeworks headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Sunday: 8:00 am – 9:00 pm. We suspect the corporate office is also open during these times.
- Email: As an alternative, you can email Officeworks at firstname.lastname@example.org that may help spread the word about your problem.
- Website: You can use their website www.officeworks.com.au and contact any department for general help. there is no dedicated website for Officeworks headquarters.
Officeworks Headquarters Executive Team
Meet the team providing strong leadership to Officeworks headquarters. Below are some executive team members name of Officeworks corporate head office Australia.
- Sarah Hunter : Managing Director
Officeworks corporate office addresses
|Officeworks (Australia)||236-262 E Boundary Rd, Bentleigh East VIC 3165, Australia|
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