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Dear Qantas, after a death in my family I asked for a ticket refund because I could not travel at that time.
I cannot express how abysmal my experience has been in trying to get the refund. After literally many many hours on the phone and SMS I finally got an assurance in broken English that I would receive the refund by February 5th at the latest. I am still waiting....
I have been trying to get money refunded from my Travel Money Card for over 5 weeks now, I gave the correct account and they added a zero on the end, so my money is in limbo, and they are not doing anything about it, plus it is quite a good sum. I am the one chasing them no return emails, or calls. Pity really, so much for being loyal to the local airline. My previous transfers have gone through with no problems. Now going to take legal action.
Qantas Headquarters Info
You can find the corporate office address and Qantas headquarters in Sydney, Mascot, NSW, 2020, Australia. Most of the operations handled from this Qantas corporate headquarter.
- Address: Qantas headquarters is completely transparent when it comes to contact information and location of the Qantas Airways. You can address any letters to this corporate headquarters office to:
Qantas Airways, 10 Bourke Rd, Mascot, NSW, Sydney Airport – 2020, Australia.
- Phone Number: Call (02) 9691 3636 to reach someone at Qantas headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during 24 hours a day, 7 days a week. We suspect the corporate office is also open during these times.
- Email: As an alternative, you can email Qantas at email@example.com that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Media Help department at firstname.lastname@example.org.
- Website: You can use their website www.qantas.com and contact any department for general help. there is no dedicated website for Qantas headquarters.
Qantas Headquarters Executive Team
Qantas headquarters is run by an executive team. Below are some executive team members name of Qantas corporate office Australia. The responsibilities of our Board of Directors and Group Management Committee of Qantas Airways.
- Richard Goyder AO – Chairman and Independent Non-Executive Director
- Alan Joyce AC – Chief Executive Officer
- Maxine Brenner – Independent Non-Executive Director
- Richard Goodmanson – Independent Non-Executive Director
- Jacqueline Hey – Independent Non-Executive Director
- Belinda Hutchinson AM – Independent Non-Executive Director
- Michael L’Estrange AO – Independent Non-Executive Director
- Paul Rayner – Independent Non-Executive Director
- Todd Sampson – Independent Non-Executive Director
- Antony Tyler – Independent Non-Executive Director
Qantas corporate office addresses
|Qantas Airways (Australia)||Qantas Airways, 10 Bourke Rd, Mascot, NSW, 2020, Australia|
|Qantas Airways (U.K)||401 King St, Hammersmith, London W6 9NJ, UK (+44 845 774 7767)|
|Qantas (New Zealand)||Level 1, 1 Leonard Isitt Drive, Auckland International Airport
Auckland New Zealand
|Qantas Thailand||Charn Issara Tower 1, 21st floor, 942/162 Rama IV Road, Bangkok 10500|
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