Amazon

4 attempts at trying to get an issue resolved and all 4 times got disconnected. Nobody cares about your concern. Extremely unprofessional and rude. Phone contact is hopeless. No rating is possible even though the bot advised a rating needs to be made.

Bought a small item three months ago and got a printed order revview but no package delivered So today I went all over the amazon.au website looking for a contact phone as I wanted to sort it out in human terms not send 120 emails to do it. Not impressed that there is no phone number on the website for amazon.au and only an 1800 number to Manila proble was sorted by cusotmer satisfaction is zero for them hiding behind self-congratulatory glossy website stuff instead of being customer oriented!!

Can’t even unlock my account or even cancel it because of not enough information but I keep sending the same information you keep asking for

DO NOT DEAL WITH AMAZON AUSTRALIA.

Whatever you do, DO NOT TRY TO SELL ON THEIR PLATFORM.

They will lie, cheat and steal money from you.

If you want to get into e-commerce, PLEASE CONSIDER A 3PL THAT CARES ABOUT YOU. Literally anyone else.

Whatever you do, DO NOT trust Amazon Australia. They are a soulless, faceless mega corporation that thinks they can trample on Australians because they are some big American tech company.

If you trust Amazon Australia, you will get what's coming.

Lies. Unconscionable conduct. Goal-post shifting. Outright fraud.

Best of luck in your business!

They took the money from my bank account and then decided my account was " suspicious " and not delivered products . supplied evidence that was asked for and still won't do anything , no refund , no products . has been more than a month . This will be my last xmas thanks to cancer and thanks to Amazon for stuffing up the gifts l thought l was going to give .

advising people that there is a current scam where you are getting a text message to verify a purchase from AMAZON. this is a definite scam. be alert and also check your credit card or payment details you may have used to purchase from Amazon in the past.

good scam is going with the help of amazon

Worst Customer Service ever!!! I had to remind them of the law and their own clearly stated warranty policies. You should not have to get in an argument when your product has a major fault after 6months and they have a 1-year policy. The recommended in the end not returning the faulty product and throwing it in the trash. No care for the environment. Never had such rude argumentative customer service in my life. Does not even deserve a star. They clearly don't care about retaining customers.

Absolute waste of time Amazon Australia, Matt Furlong you should be ashamed of yourself, you run a disorganised and inefficient company. Not only can a customer not get any help from your customer service people they are the only contact that is provided. Disgusting work ethic and culture you are manifesting throughout your company and unfortunately its your lack of integrity that will continue to make Amazon such a loss.

Was scammed by chinese using amazons name they were stating on facebook unclaimrd parcels were for sale showing pictures of people openig large csrtons with expensive items enclosed bouht two cartons at $132.00 with postage received two small boxes one valued at $11.95 and the other at $12.95 went through pay pal no recourse they were useless website in chinese you don't realise this until after you have purchased Amazon is being used as a cover for scsms